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Frankfort Toyota

Frankfort, KY

4.9
3,611 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,611 reviews

August 13, 2019

First time with a sour taste with customer service First time with a sour taste with a customer service rep, never had that b 4 so I’m just guessing it was a bad time for them. More

by Raketman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
2.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Aug 19, 2019 -

Frankfort Toyota responded

I am sorry to hear about your experience with us, Please do not hesitate to give us a call if there is anything we can do to help or if you have any questions. You may reach our Customer Relations Manager, Kelly Buffin, at 502-695-1500.

August 13, 2019

Car for my daughter Chris and Bill made the experience wonderful. We got a great deal and my daughter is very excited to be starting college with a "new" car. More

by Tgmichele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Napier
Aug 19, 2019 -

Frankfort Toyota responded

Thank you for including us in her college experience. We appreciate your business and please let us know if there are any questions.

August 13, 2019

Good PR and service I have been pleased with client treatment and service every time I have worked with Frankfort Toyota --buying my car and getting it serviced there. More

by RAV4 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Aug 19, 2019 -

Frankfort Toyota responded

We are thrilled to have your business and faith in us, Thank you for choosing Frankfort Toyota.

August 13, 2019

Great service! I am a first time buyer at Toyota of Frankfort and in the year I’ve owned my 4 Runner I couldn’t be more satisfied with the terrific service departmen More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Aug 19, 2019 -

Frankfort Toyota responded

Wonderful! We are thrilled to hear you are enjoying your experience with us. Thank you for your business.

August 10, 2019

Excellent Service! Excellent service team! Very friendly and professional. Thoroughly explain everything and expected costs, so no surprises. Nobody but Frankfort Toyota More

by megaroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians Kenneth and Dustin
Aug 19, 2019 -

Frankfort Toyota responded

Those technicians are the industries finest and we are so lucky to have so many Master technicians in our Service Department. Thank you for your business and rest assured that your vehicle is with the best when its in our care.

August 07, 2019

Prompt and friendly First time getting my car serviced and the service was prompt, efficient and staff were all very friendly. Everyone went out of their way to make me f More

by FirstToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Frankfort Toyota responded

Thank you for choosing to service with us, we appreciate your business. Please let us know if you have any questions after your service visit.

August 07, 2019

Frankfort Toyota always takes care of my vehicle and me too. Staff is always courteous makes sure I'm taken care of and their quality of work is great. Would recommend to any one they treat you like family. More

by MCM
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Frankfort Toyota responded

It was wonderful to read your review, that is the atmosphere we strive to create here. Thank you very much for your business.

August 07, 2019

Service Department Is The Best! John at Frankfort Toyota Service Department is kind and helpful. John answers any questions I have about my Toyota. The technicians do a great job at More

by rlippert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Frankfort Toyota responded

We appreciate your business and thank you for the trust in our Service Department.

August 06, 2019

Excellent service They worked with me every step of the way with the purchase and they wouldn't trying to push the sale on me. They were patient with my decision. I cou More

by Steven7318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Guthrie
Aug 06, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your automotive needs. Please let us know if we can be of assistance and we are looking forward to seeing you again in the future.

August 06, 2019

Service department had good customer service. Quality of work appears good. New key made and programmed and oil change. Labor charges should have been more More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Judy Hensley
Aug 07, 2019 -

Frankfort Toyota responded

Thank you for servicing with us. We appreciate your business and please let us know when we can be of assistance or if you have any questions.

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