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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

August 13, 2019

Excellent Service At Frankfort Toyota, Tyler was very friendly, knowledgeable and helpful. Great experience even though there were some difficulties trying to find wha More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Frankfort Toyota responded

It was our pleasure, Thank you for giving us the chance to earn your business.

August 13, 2019

It was fine I was told my front brakes were making a noise not the back ones. She told me they were safe but I could replace them if the noise was bothering me. I More

by Charissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Frankfort Toyota responded

Let me take a moment and hopefully clear up the confusion, The brakes are safe meaning they have plenty of friction material remaining and do not need to be replaced unless the noise is an issue for you, then replacing the brakes will fix the noise problem. After market means the brakes that are on the car have been replaced at some point in the past and parts other than Toyota Genuine brake pads were used.

August 13, 2019

Fantastic on time professional Because they have always been a quality dealership and plan to do business there again! I am pleased thatI was in and out of there in 45 minutes! More

by Julie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember his name but he wS very thorough and professional!
Aug 19, 2019 -

Frankfort Toyota responded

Thank you for your business Julie, we look forward to seeing you again.

August 13, 2019

First time with a sour taste with customer service First time with a sour taste with a customer service rep, never had that b 4 so I’m just guessing it was a bad time for them. More

by Raketman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
2.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Aug 19, 2019 -

Frankfort Toyota responded

I am sorry to hear about your experience with us, Please do not hesitate to give us a call if there is anything we can do to help or if you have any questions. You may reach our Customer Relations Manager, Kelly Buffin, at 502-695-1500.

August 13, 2019

Car for my daughter Chris and Bill made the experience wonderful. We got a great deal and my daughter is very excited to be starting college with a "new" car. More

by Tgmichele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Napier
Aug 19, 2019 -

Frankfort Toyota responded

Thank you for including us in her college experience. We appreciate your business and please let us know if there are any questions.

August 13, 2019

Good PR and service I have been pleased with client treatment and service every time I have worked with Frankfort Toyota --buying my car and getting it serviced there. More

by RAV4 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Aug 19, 2019 -

Frankfort Toyota responded

We are thrilled to have your business and faith in us, Thank you for choosing Frankfort Toyota.

August 13, 2019

Great service! I am a first time buyer at Toyota of Frankfort and in the year I’ve owned my 4 Runner I couldn’t be more satisfied with the terrific service departmen More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Aug 19, 2019 -

Frankfort Toyota responded

Wonderful! We are thrilled to hear you are enjoying your experience with us. Thank you for your business.

August 13, 2019

Great service Staff was ready for me when I arrived, no waiting time. Service was performed efficiently (oil change), in and out quickly. I also appreciate the co More

by Janet126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Frankfort Toyota responded

We are pleased to hear you had such a pleasant and comfortable experience with us. Thank you for your business.

August 10, 2019

Excellent Service! Excellent service team! Very friendly and professional. Thoroughly explain everything and expected costs, so no surprises. Nobody but Frankfort Toyota More

by megaroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians Kenneth and Dustin
Aug 19, 2019 -

Frankfort Toyota responded

Those technicians are the industries finest and we are so lucky to have so many Master technicians in our Service Department. Thank you for your business and rest assured that your vehicle is with the best when its in our care.

August 07, 2019

Prompt and friendly First time getting my car serviced and the service was prompt, efficient and staff were all very friendly. Everyone went out of their way to make me f More

by FirstToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Frankfort Toyota responded

Thank you for choosing to service with us, we appreciate your business. Please let us know if you have any questions after your service visit.

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