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Frankfort Toyota

Frankfort, KY

4.9
3,739 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,739 reviews

July 29, 2019

Brake and safety service experience! Beth Keizer and Doug Doris are together with your technicians, the heartbeat of a great service experience! I unexpectedly had need for last minute se More

by A&KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Jul 29, 2019 -

Frankfort Toyota responded

Both are pillars of our Service Department and we couldn't do without them. We appreciate your business very much here at Frankfort Toyota and look forward to seeing you again.

July 29, 2019

Oil change = $50 really I understand the service department has received awards, but I would not necessarily agree. It can sometimes be difficult to receive clear answers to More

by K757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N-A
Jul 30, 2019 -

Frankfort Toyota responded

We apologize for the frustration with us. If we can be of any help or answer any questions you may have please give our Customer Relations Manager, Kelly Buffin, a call and he will be more than happy to assist you.

July 29, 2019

great service and super shuttle I use Glenn Toyota for all of my routine maintenance. With the shuttle service, they drop me off at the front door of my work and then they pick me u More

by acrumbacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Frankfort Toyota responded

We are happy to provide that service for our guests. Thank you for servicing with us.

July 29, 2019

Outstanding Customer Service I recently purchased a new vehicle from Frankfort Toyota. Chris Stewart went above and beyond to help me find the perfect vehicle that had everything More

by April8338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Frankfort Toyota responded

Thank you for your business, we are sure you will love that new vehicle for years to come. Again, thank you for choosing Frankfort Toyota.

July 26, 2019

Awesome service department From dealing with Scott to the shuttle service to my job and picking me back up at the end of the day the service is incredible. Church was there to p More

by Sherri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Church and Scott
Jul 29, 2019 -

Frankfort Toyota responded

We certainly appreciate your business over the years Sherri. Thank you for always choosing Frankfort Toyota for your service needs, we look forward to seeing you again soon.

July 26, 2019

Great Experience Wonderful experience with Frankfort Toyota. Steve was so patient with us and helped us navigate all of our available options. We walked in with a lot More

by CMiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tewell
Jul 29, 2019 -

Frankfort Toyota responded

That is wonderful to hear, Thank you very much for your business and review. Please let Steve know should you need anything or have any concerns.

July 26, 2019

Amazing! Great service and took care of us from start to finish. Couldn’t have been more pleased with experience. Will for sure use again in the future. More

by jeffreyj1349@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tewell
Jul 29, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for your business and making us your dealer of choice.

July 25, 2019

15,000-mi check So far, each of my 3 svc checks have been quick and easy while I wait—and FREE!! Service staff always exceptionally friendly, quick to respond upon a More

by Tglewis1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Schrader
Jul 26, 2019 -

Frankfort Toyota responded

We are thrilled to hear you have enjoyed each of your service visits. Thank you for your business

July 24, 2019

Great service. The staff was very accommodating. Skeet gave instructions on how to operate options on the car and Bill was very knowledgeable on the financial part a More

by THT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Frankfort Toyota responded

Yes, please do not hesitate to let us know if you have questions or concerns of any kind. We appreciate your business and thank you for choosing Frankfort Toyota.

July 24, 2019

Very thorough n had done in a timely manner Courteous thorough n work done in timely manner. I will return with my Toyota Rav 4. Thanks for providing water coffee and donuts. Fruit also. More

by Debra Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Frankfort Toyota responded

It is our pleasure to make our dealership as comfortable and accommodating as possible. Thank you for your business.

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