Fred Anderson Chevrolet Buick GMC Cadillac

Extremely disappointed over my past 2 visits. Primarily is POOR communication. Call, wait a couple of hours for return call for status updates. Last visit had a confirmed appt for 2 PM. Received call in is POOR communication. Call, wait a couple of hours for return call for status updates. Last visit had a confirmed appt for 2 PM. Received call in AM, after dropping off after hours that diagnostics would be 1-2 days. Then received update after 24 hrs that radio needed to be "reprogrammed" for X amount of dollars. We OK'ed that, 24 hrs later, after being told technician tried that radio and something else needed to be replaced. We were told we were responsible for the diag fee AND then labor for a FAILED reprogramming. Thankfully I had a discussion with the advisor about the programming PRIOR to authorizing it. As in why would I be responsible for something that didn't work, and he was confident in the tech and what was recommended. Also, tech had "recommended" alignment, oil change and air filter change. Alignment was checked this weekend and was "in spec" Oil change still has 2000 miles to go per sticker Air filter has date and milage written on it it was replaced (Dec 2020 and about 4000 miles ago). At this point based on 2 poor visits that I probably will shift to 2 other servicing dealers in the area. I also doubt that I will utilizing the sales department as well, even though we have personally purchased 2 or 3 from here, and family based on OUR recommendations have purchased at least 5. More

David Rocklein always takes great care of all of our vehicles no matter the Make & Model they seem to work on all. We appreciate the service that we have always received from Bradshaw from sales to serv vehicles no matter the Make & Model they seem to work on all. We appreciate the service that we have always received from Bradshaw from sales to service and everything in between. More

Great sales staff that openly answered all my questions. The sales staff efficiently stepped us through the transaction process. We are very satisfied with our purchase. The sales staff efficiently stepped us through the transaction process. We are very satisfied with our purchase. More

I have had a great experience with Bradshaw for both sales and service. Everyone communicates well and is very attentive to your needs and concerns. sales and service. Everyone communicates well and is very attentive to your needs and concerns. More

They were very friendly and completed my service quickly. Everything was clean and it was a pleasant experience. Even enjoyed the 90 mile round trip to get there. Everything was clean and it was a pleasant experience. Even enjoyed the 90 mile round trip to get there. More

The last time I had my truck in your service department was the worst service I’ve ever had from a Chevrolet dealership.. The service technician I had never returned my phone call and didn’t fix all the is was the worst service I’ve ever had from a Chevrolet dealership.. The service technician I had never returned my phone call and didn’t fix all the issues I had my truck in for. I would never take my truck to this service department again. More

Very courteous and professional service. I came for the oil change. The technician has found a nail in a tire. It has been my pleasant and rewarding experience. My service advisor Timothy Layton is not oil change. The technician has found a nail in a tire. It has been my pleasant and rewarding experience. My service advisor Timothy Layton is not listed in the Service Dept drop list. More

Very courteous and professional. The service department staff were very friendly and knowledgeable. I would recommend them to anyone who needs service work done. They always have answers to any question I staff were very friendly and knowledgeable. I would recommend them to anyone who needs service work done. They always have answers to any question I might have. More

Started process online finished up at the dealership all in one day. Thank you Justin Williams And Earnest Jones for making my day a great one and servicing my needs. Keep up the great work Bradshaw team. in one day. Thank you Justin Williams And Earnest Jones for making my day a great one and servicing my needs. Keep up the great work Bradshaw team. More

Friendly and courteous service. The amount of time it took for the work to be completed was reasonable. Work not scheduled but recommended was discussed first. took for the work to be completed was reasonable. Work not scheduled but recommended was discussed first. More