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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,832 Reviews

2,832 Reviews of Fred Anderson Cadillac - Service Center

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July 20, 2021

Excellent service even when my appointment didn’t show up properly on the computer. Great communication during check-in and after work was completed. Thanks!!! More

by Eagle370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wehunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for letting us know about your most recent service visit. We appreciate you choosing Bradshaw Automotive and we look forward to working with you again.

July 19, 2021

The service was fine, Chris Gray is outstanding and provides great customer service. I have issue with the expense of the service and believe the diagnostic charge should have been waived especially c More

by pljorgy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for the kind comments about Chris. We're lucky to have him on our team. We're glad to hear we were able to fix your vehicle.

July 18, 2021

Great Tex’s. Service contact manages you from the time Great Tex’s. Service contact manages you from the time you call for service, when you arrive, while you wait or assists with courtesy car. Right t More

by dgreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your continued business and loyalty to Bradshaw Automotive. We appreciate you and look forward to your next visit!

July 18, 2021

Tks for making our day. Shawn said he took care of the problem with the lugs on our Buick Lacrosse.. The service was nice and completed in a timely manner. Tks Bradshaw we appreciate you. More

by MMILLER46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for visiting our service department at Bradshaw Automotive. We're glad we were able to get you and your Buick Lacrosse back on the road in no time!

July 17, 2021

There was a lot of confusion having to do with my repairs. I had already been there and was told at that time no one was available to work on my truck issue. They rescheduled my appointment and set m More

by SCOTTBRADLEY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Scott, thank you for letting us know about your experience. We appreciate you choosing us and are glad to hear we were able to get everything sorted out. We will use your comments to help better our processes and appreciate you letting us know how we could do better. Thanks again!

July 17, 2021

Took an extra day to complete service notGood however Took an extra day to complete service not Good however work done was completed well with no issues as a regular customer of Bradshaw maybe Next tim More

by D.BERQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for letting us know about your experience with our service department. We are sorry to hear that your experience took longer than expected and if you have any concerns, don't hesitate to reach out to us directly on this and we'll work on this for the future.

July 16, 2021

Terry Kitchens is the rock star of service advisors. Always helpful, friendly and Mindful of costs, I work with Bradshaw because of him.Thank you. More

by haroldwaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your kind words about Terry! We are lucky to have Terry and he will be glad to hear your kind words about him. We appreciate your business and look forward to working with you again.

July 16, 2021

Always great service at Bradshaw. I usually work with Terry Kitchens and he always keeps me informed of the status of service and what is required to assure reliable operation and performance to spec. T More

by tmmartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for visiting us for your service needs and your continued business. We're glad to hear everything was fixed for you in a timely manner and we look forward to seeing you again in the future!

July 16, 2021

Anytime we have taken our Equinox to Bradshaw Chevrolet we have been greeted and treated very nice. We received a phone call promptly concerning the explanation and price. More

by GINZACAT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for visiting us to service your Equinox. We're happy to hear we were able to get your vehicle taken care of and back on the road.

July 16, 2021

Starting with Larry Frank, Zach Morgan and Tim Layton the service was excellent. I was welcomed to the location and they explained exactly what I should expect. The people were friendly and the location was More

by Mike.Hrubala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Layton & Larry Frank, Allison Harris
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mike, thanks for letting us know about your recent service visit. We're thrilled to hear you had a 5-star experience at Bradshaw and appreciate you choosing us for your service needs.

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