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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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July 18, 2021

Tks for making our day. Shawn said he took care of the problem with the lugs on our Buick Lacrosse.. The service was nice and completed in a timely manner. Tks Bradshaw we appreciate you. More

by MMILLER46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for visiting our service department at Bradshaw Automotive. We're glad we were able to get you and your Buick Lacrosse back on the road in no time!

July 17, 2021

There was a lot of confusion having to do with my repairs. I had already been there and was told at that time no one was available to work on my truck issue. They rescheduled my appointment and set m More

by SCOTTBRADLEY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Crowell
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Scott, thank you for letting us know about your experience. We appreciate you choosing us and are glad to hear we were able to get everything sorted out. We will use your comments to help better our processes and appreciate you letting us know how we could do better. Thanks again!

July 17, 2021

Took an extra day to complete service notGood however Took an extra day to complete service not Good however work done was completed well with no issues as a regular customer of Bradshaw maybe Next tim More

by D.BERQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for letting us know about your experience with our service department. We are sorry to hear that your experience took longer than expected and if you have any concerns, don't hesitate to reach out to us directly on this and we'll work on this for the future.

July 16, 2021

Terry Kitchens is the rock star of service advisors. Always helpful, friendly and Mindful of costs, I work with Bradshaw because of him.Thank you. More

by haroldwaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your kind words about Terry! We are lucky to have Terry and he will be glad to hear your kind words about him. We appreciate your business and look forward to working with you again.

July 16, 2021

Always great service at Bradshaw. I usually work with Terry Kitchens and he always keeps me informed of the status of service and what is required to assure reliable operation and performance to spec. T More

by tmmartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for visiting us for your service needs and your continued business. We're glad to hear everything was fixed for you in a timely manner and we look forward to seeing you again in the future!

July 16, 2021

Anytime we have taken our Equinox to Bradshaw Chevrolet we have been greeted and treated very nice. We received a phone call promptly concerning the explanation and price. More

by GINZACAT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for visiting us to service your Equinox. We're happy to hear we were able to get your vehicle taken care of and back on the road.

July 16, 2021

Starting with Larry Frank, Zach Morgan and Tim Layton the service was excellent. I was welcomed to the location and they explained exactly what I should expect. The people were friendly and the location was More

by Mike.Hrubala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Layton & Larry Frank, Allison Harris
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mike, thanks for letting us know about your recent service visit. We're thrilled to hear you had a 5-star experience at Bradshaw and appreciate you choosing us for your service needs.

July 16, 2021

Taking car there for a Airbag recall costed me money they made a mistake and tried to make me pay $100 per to fix it. I have an airbag light on now More

by Endorobb01
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Fallon
Aug 06, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Bradshaw Automotive Group responded privately on 7/22/21 11:29 AM Please contact Ken Harris, Service Manager at 864-303-7268. The recall replaces a defective deployment module only. We will assist on the diagnosis and contact GM to apply for assistance if the air bag indicator in on for another reason than the deployment module installed. Ken

Aug 06, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Please contact Ken Harris, Service Manager at 864-303-7268. The recall replaces a defective deployment module only. We will assist on the diagnosis and contact GM to apply for assistance if the air bag indicator in on for another reason than the deployment module installed.

July 16, 2021

Well the collision department should not own a license they did a job on my ride al rite needless to say they don't have no worries about me coming back or recommending anyone please don't let these peopl More

by Iloveizzy710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Donald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Be key in collision
Aug 06, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We certainly apologize for your experience and hope you will give us the opportunity to investigate this. Please contact our Service Manager, Ken Harris, at 864-303-7268 and we can discuss options.

July 16, 2021

Always great service and I'm always treated like a person, not just another customer. It is much appreciated At 73 I've experienced many dealerships and Bradshaw is the best. More

by Roym0704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Crowell
Jul 21, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for taking the time to leave us a review. That is the customer service we pride ourselves on at Bradshaw Automotive. You are right, when you are here, you're part of the Bradshaw family and we appreciate your business being a part of it!

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