Fred Anderson Cadillac - Service Center

Tks for making our day. Shawn said he took care of the problem with the lugs on our Buick Lacrosse.. The service was nice and completed in a timely manner. Tks Bradshaw we appreciate you. problem with the lugs on our Buick Lacrosse.. The service was nice and completed in a timely manner. Tks Bradshaw we appreciate you. More

There was a lot of confusion having to do with my repairs. I had already been there and was told at that time no one was available to work on my truck issue. They rescheduled my appointment and set m repairs. I had already been there and was told at that time no one was available to work on my truck issue. They rescheduled my appointment and set me up for a loaner vehicle. I had to cancel this appointment due to life happening. Set another appointment and when got there the person was on vacation who knew my issues and we had already worked everything out. But I had a new customer care rep for service and apparently there were no notes left in the system and this brought up a lot of confusion and I was told I had no warranty left . After short conversation of telling them to give me my keys and I would go elsewhere the manager or team leader stepped in to help. Afterwards everything eventually worked out and my truck was repaired under my warranty. So I’m giving 4 stars for the hassle of the experience. The repair was awesome and did the trick. More

Took an extra day to complete service notGood however Took an extra day to complete service not Good however work done was completed well with no issues as a regular customer of Bradshaw maybe Next tim Took an extra day to complete service not Good however work done was completed well with no issues as a regular customer of Bradshaw maybe Next time we can get all work done in Same day as original advised More

Terry Kitchens is the rock star of service advisors. Always helpful, friendly and Mindful of costs, I work with Bradshaw because of him.Thank you. Always helpful, friendly and Mindful of costs, I work with Bradshaw because of him.Thank you. More

Always great service at Bradshaw. I usually work with Terry Kitchens and he always keeps me informed of the status of service and what is required to assure reliable operation and performance to spec. T Terry Kitchens and he always keeps me informed of the status of service and what is required to assure reliable operation and performance to spec. This visit was a failed turbo on my wife’s 2017 Buick Cascada which was diagnosed and replaced in a timely manner. Nicely done. More

Anytime we have taken our Equinox to Bradshaw Chevrolet we have been greeted and treated very nice. We received a phone call promptly concerning the explanation and price. we have been greeted and treated very nice. We received a phone call promptly concerning the explanation and price. More

Starting with Larry Frank, Zach Morgan and Tim Layton the service was excellent. I was welcomed to the location and they explained exactly what I should expect. The people were friendly and the location was service was excellent. I was welcomed to the location and they explained exactly what I should expect. The people were friendly and the location was very neat. More

Taking car there for a Airbag recall costed me money they made a mistake and tried to make me pay $100 per to fix it. I have an airbag light on now made a mistake and tried to make me pay $100 per to fix it. I have an airbag light on now More

Well the collision department should not own a license they did a job on my ride al rite needless to say they don't have no worries about me coming back or recommending anyone please don't let these peopl they did a job on my ride al rite needless to say they don't have no worries about me coming back or recommending anyone please don't let these people con you to. More

Always great service and I'm always treated like a person, not just another customer. It is much appreciated At 73 I've experienced many dealerships and Bradshaw is the best. person, not just another customer. It is much appreciated At 73 I've experienced many dealerships and Bradshaw is the best. More