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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,833 Reviews

2,833 Reviews of Fred Anderson Cadillac - Service Center

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November 13, 2022

They’re professional, organized and have attentive management. The staff goes out of their way to serve customers and we’ve had great experiences every time. More

by MNec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Plunkett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Excellent quality of work. However, estimated repair time was 5 days, actual time was 24 days. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod in Collision Repair
November 13, 2022

Professional service and completed the new tire replacement quicker than estimated. Very pleased with everyone. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Communication was great! Kept me updated every step of the way. They did great work with my car as well. More

by jdmarshall013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine
November 13, 2022

They did Excellent work and it was done very fast. I would recommend to anyone! Very happy customer! More

by Sellarskayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Shawn Crowell, Brandon Lee
November 13, 2022

I have had a very bad experience here before. Not do this time. Told me it may be past weekend but was only a couple of hours.Before they assumed I was an old stupid lady. Not so.this time. They More

by MADMAX02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember , Cynthia Bailey
November 13, 2022

Have had car repaired here twice. Excellent workmanship and service. Thank you. Professional and excellent communication. More

by kathy
Recommend Dealer
Yes
Employees Worked With
Todd
November 12, 2022

Very professional and always going above and beyond to make sure I’m being taken care of . More

by ecadavid256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

ecadavid256 responded

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November 12, 2022

Very poor communication. Deceiving and ambiguous. Condescending with absolutely no sense of urgency or consideration. I will never use their services again. More

by Keithb2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blain
Nov 15, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR RESPONDING BACK. I UNDERSTAND YOUR FRUSTRATION. I STILL WOULD LIKE TO SPEAK WITH YOU WHEN YOU HAVE A MOMENT. HAVE A GOOD DAY, AND HOPE TO HEAR FROM YOU SOON. NICK FRANK

November 12, 2022

Goes above and beyond expectations for customer service. I am a raving fan of service and the body shop.. More

by Jeffrey Hinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in the body shop
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