
Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Pleasant to work with I hesitate to begin a review discussing a competitor, but it truly was the difference. We had decided between the Highlander and a similar vehicle fr I hesitate to begin a review discussing a competitor, but it truly was the difference. We had decided between the Highlander and a similar vehicle from a competitor. The competitor's vehicle was very nice, but both the salesman and his manager were pushy, tried to up-sell us on a trim level that we did not ask for or need, and was generally agnostic to whether you bought a vehicle or not. Phrases like "You want it in white? forget it!" and "We don't have to negotiate because the next buyer will pay sticker price" and "We don't need to offer competitive financing because customers get their own" were said - and reinforced by the manager. Let me be clear, this was the experience from the competitor, NOT from Toyota. The experience at Fred Anderson was the complete opposite. Yes, these people are in the business of selling vehicles too, but they go about it in a way you would expect and highlight the qualities of the car and ask how they can work with you to take it home. Under different circumstances we may have ultimately selected the competitor's vehicle, but the experience was ruined and we left with negative thoughts about the vehicle and company. Factor in three previous Toyota's and a sales experience done "the right way", it was an easy choice to pick the Toyota. So far we're happy with our purchase and will likely be back when it's time for to replace it, hopefully far far into the future! More
Fast and no haggling back and forth Have bought 4-5 cars from Jeff. Always so kind and diligent. Rodney helped Jeff with the closing as a favor and he was super! Have bought 4-5 cars from Jeff. Always so kind and diligent. Rodney helped Jeff with the closing as a favor and he was super! More
Great car buying experience Troy was a pleased to work with! I was under time constraints and he was very respectful of my time. He made the process very easy. He and Tony (the s Troy was a pleased to work with! I was under time constraints and he was very respectful of my time. He made the process very easy. He and Tony (the sales manager) found the best option for my budget and worked with me to get the price in my budget. When I got the the finance department Stephen was excellent- he even had an iPad with videos for my girls to watch while I signed all the paperwork. We were even able to find an even better finance option than originally agreed upon! These guys were a pleasure to work with and I'll go back for sure! More
Customer Review Excellent dealer service! I am a repeat customer. Robert Powell, Ken Cobb & Ms. Jessica Drown are the best combination. They are assets to your Fre Excellent dealer service! I am a repeat customer. Robert Powell, Ken Cobb & Ms. Jessica Drown are the best combination. They are assets to your Fred Anderson Toyota Dealer More
Took care of all the details The sales associate was easy to communicate with during the process of buying a new car. It was clear by how he worked to ensure that I understood all The sales associate was easy to communicate with during the process of buying a new car. It was clear by how he worked to ensure that I understood all of the features of the car and the processes to expect in the service department that he and Fred Anderson were looking for a long term commitment to meeting my driving and vehicle needs. More
Very helpful! Great experience. Rashanda was very nice and patient as I looked at several cars and helped me complete my purchase. I recommend this dealership and R Great experience. Rashanda was very nice and patient as I looked at several cars and helped me complete my purchase. I recommend this dealership and Rashanda to anyone looking to buy a Toyota. More
Fred Anderson Toyota is the ultimate family experience. Jody went above and beyond to offer me a great customer experience. I highly recommend him. he took the time to make sure I had an amazing time purcha Jody went above and beyond to offer me a great customer experience. I highly recommend him. he took the time to make sure I had an amazing time purchasing my care. he was outstanding, he answered all my questions and concerns with ease and no pressure. He made sure I knew how every thing worked and set up properly. Thank you Jody, I'm so happy with my purchase. More
Painless Salesperson was friendly, not pushy. I would recommend this dealer to anyone looking to purchase a vehicle. The Finance guy we worked with (Steven) ex Salesperson was friendly, not pushy. I would recommend this dealer to anyone looking to purchase a vehicle. The Finance guy we worked with (Steven) explained everything well. More
Excellent Service by Mr Chabra!. No pressure sales person. Highly recommend Mr Chabra for his expertise, courtesy and taking interest in my needs and concerns!. Mr Chabra made sure from the time I introduced m Highly recommend Mr Chabra for his expertise, courtesy and taking interest in my needs and concerns!. Mr Chabra made sure from the time I introduced myself to the time I left the campus with my new Toyota that I was being taken care of and had all my questions answered. I have bought new cars before and have never had a sales person educate me and taking good interest in my needs as much Mr Chabra! My entire buying experience was a pleasant! I'll refer my fellow friends and people from my community to make sure they see Mr Chabra for their next Toyota! More
Very professional and timely dealer I had good experience with Fred Anderson. It was easy to deal with John over the phone and email and it was easy process when I arrive at the dealer. I had good experience with Fred Anderson. It was easy to deal with John over the phone and email and it was easy process when I arrive at the dealer. John was helpful throughout the process and very professional. More