Fred Anderson Toyota

New truck We have used Carl Anderson for numerous purchases, and it is a non-eventful process every time. Working with Rashanda MaCants was also drama free and We have used Carl Anderson for numerous purchases, and it is a non-eventful process every time. Working with Rashanda MaCants was also drama free and non stressful. More

excellent Excellent people love them there approach and knowledge on the product is excellent . I will recommend my friends and family to come and buy car from Excellent people love them there approach and knowledge on the product is excellent . I will recommend my friends and family to come and buy car from Tim More

New Car Purchase John Lafabregue was my sales manager. He was very helpful and knowledgeable. He worked with me to ensure I received the best price available and answe John Lafabregue was my sales manager. He was very helpful and knowledgeable. He worked with me to ensure I received the best price available and answered all my questions. The process was relatively quick and painless. He provided me with prior information and links to my the process at the dealership go quicker. More

Excellent purchase experience Jody went above and beyond in helping me purchase my new RAV4. Also Rashanda McCants was very helpful in filling out all of the paperwork. Jody went above and beyond in helping me purchase my new RAV4. Also Rashanda McCants was very helpful in filling out all of the paperwork. More

2016 4Runner Easy to deal with. Was not pressured. Found the vehicle I was looking for. Wasn't over eager to pursue the sale. Followed up at an appropriate time. J Easy to deal with. Was not pressured. Found the vehicle I was looking for. Wasn't over eager to pursue the sale. Followed up at an appropriate time. Justin came back ion his time to help close the sale. More

Simple, straight forward purchase experience John made the car purchase process easy. Quickly responded to our TrueCar specs and located a match within a day at a reasonable price. Also took his John made the car purchase process easy. Quickly responded to our TrueCar specs and located a match within a day at a reasonable price. Also took his time to introduce us to Highlander before we drove it away. Five stars for John. Not so great for the contract experience with the finance guy. Typical surprise, last minute, hard sell, guilt trip for extended warranties that could add up to 10% to the purchase price. I guess we should have expected it, but it seems like it doesn't have to be that way. You start to question buying a Toyota for reliability. Who is Fidelity Warranty Services?. And replace the streaky laser printer. John was excellent, sales and service area remodels look great. Just need to 'remodel' the contract experience. More

Above and beyond service Steven was amazing from start to finish. He was honest and direct in he negotiation, patient with my questions, as transparent as he could be - making Steven was amazing from start to finish. He was honest and direct in he negotiation, patient with my questions, as transparent as he could be - making me feel like I got a great deal from a great dealership. We hit a snag after I took delivery of the vehicle. I picked it up from the dealership after having a DVD player installed. I drove it a few miles to a nearby mall to shop. When I finished shopping and returned to the vehicle, I wasn't able to get it to go into gear. It was 8:30 at night. He had left work and was running a few personal errands before returning home after a long day. He walked me through a few potential causes and solutions but when it still didn't work, he insisted on coming to the mall to help me. I said I could take an uber home but he would not accept that - he wanted to check the vehicle and make sure I got home safely and wasn't without a vehicle to drive. He came to the mall at 10pm to check my vehicle and bring me another to drive home. He was AMAZING! Truly above and beyond. He could have just told me to have it towed to the dealership and take a cab home. But he personally handled it and took a situation where I could have been a very dissatisfied customer (it was disappointing to have my two day old car have a problem - though I think it had something to do with installing the DVD player) and turned it into a HUGE positive. He is an excellent salesperson and provided me with outstanding service. It's a story I will share with my own employees when I talk to them about what outstanding customer service looks like. Thank you! More

Was straight forward and easy I was looking to purchase this truck via online sales since about September. I decided to go with John Lafabregue because he never once tried to get m I was looking to purchase this truck via online sales since about September. I decided to go with John Lafabregue because he never once tried to get me to come into the dealership before I was ready. He was also able to order a truck for me with the specific features I wanted only. No other sales person was willing to do the work to make me a customer. Also, once finally there no one pressured me to buy any extras I did not want. My buying experience was what i wanted it to be. More

excellent customer service during the all the new car sale I have been leasing cars from Toyota for more than 20 years during the ones I have noting, but good things to say about the quality of the cars same a I have been leasing cars from Toyota for more than 20 years during the ones I have noting, but good things to say about the quality of the cars same as same the excellent customer service that I have been receiving during all these years. I want to remark that the sales person who take care of this sale besides to provide me with all the information requested he assist me during all the sale process in very professional manner which I highly appreciate. More

Excellent Great customer service. Thoroughly enjoyed my overall experience. Mike was great to work with & answered all of my questions. Would highly recommend t Great customer service. Thoroughly enjoyed my overall experience. Mike was great to work with & answered all of my questions. Would highly recommend to anyone Interested in buying a car. More