Fred Anderson Toyota

Not a bad dealership by any means- they have fixed my vehicle multiple times. I just feel like I need to shower after going into any dealership. Also not thrilled that they wouldn’t even review a quote f vehicle multiple times. I just feel like I need to shower after going into any dealership. Also not thrilled that they wouldn’t even review a quote from Edmonds.com because “they use a more sophisticated system” to price their vehicles. Also have been waiting on a second key for 2 weeks. I have had to drive 45 minutes to the dealership, multiple times, to get some kind of response. I take it as a given that you will be highly pressured at any dealership. More

Skylar was excellent to work with! The whole dealership had friendly and attentive employees! Very happy with my experience! The whole dealership had friendly and attentive employees! Very happy with my experience! More

The experience was quick and efficient. High level of professionalism throughout the entire process... Top notch customer service. High level of professionalism throughout the entire process... Top notch customer service. More

Tim is very knowledgeable,courteous and very pleasant to work with. I highly recommend him, to anyone interested in purchasing a new Toyota. work with. I highly recommend him, to anyone interested in purchasing a new Toyota. More

Great dealer, helpful and patient sales person and financial employee; stayed late after hours until finished the deal financial employee; stayed late after hours until finished the deal More

My wife and I purchased a new RAV4 Hybrid earlier this month (August, 2024). Duane Watts worked with us to explain options and features and went above and beyond to locate the car that we wanted. After we month (August, 2024). Duane Watts worked with us to explain options and features and went above and beyond to locate the car that we wanted. After we purchased the car, he spent quite a bit of time (on his day off) to help with setting up the radio and other tech features. We had a great experience with Duane and the Anderson team More

Carl Anderson was very professional and knowledgeable. He knew what questions to ask. He searched and found a car on order and was able to change the order to meet my demands. I was very pleased. He knew what questions to ask. He searched and found a car on order and was able to change the order to meet my demands. I was very pleased. More

I had a great experience purchasing a Camry last weekend. First Class dealer,I highly recommend them First Class dealer,I highly recommend them More

Professional, courteous, and five star interactions with Duane and Max. The best Toyota dealership to get your Toyota. Duane and Max. The best Toyota dealership to get your Toyota. More

Fred Anderson “family” plan of free oil changes is more costly than if you take it to your local service garage and pay for oil change. I purchased a 2022 tundra with 32,000 miles in January of 2024. Hav costly than if you take it to your local service garage and pay for oil change. I purchased a 2022 tundra with 32,000 miles in January of 2024. Have had the truck at their service department at least 7 times. To be part of the “family’ you must get all maintenance work done at their place, which with my tundra its every 5000 miles. If you don’t keep up with the maintenance schedule you get kicked out of the “family”. Every time I need maintenance its $500 plus dollars, or maybe $125 to put an additive in. in the 7 plus times I’ve had my truck serviced by them, I’m supposed to get the truck washed for free. Guess how many times that has happened. Zero! My first visit to their service department, I’m told I have to pay $600 for 30K maintenance service, but I purchased the truck with 32,000, instead of service acknowledging that I should get the 30K maintenance done at no charge I have to spend my time getting the sales department and service department to get me the maintenance done for free that should have been done before I purchased. I was also owed a key fob, I was told by salesman and service it because of Toyota, they are just waiting for the 2nd fob to come in. Told this every time I take into service. I call Toyota and they tell me it not them, that my truck was supplied with 2 keys fobs. For one recall I’ve had my truck into service 4 times, and the permanent fix is still not done. To fix this recall they have to drop the gas tank, which they did and left their tool on the gas tank and put it back up, called me when I get home and tell me “can you come back because mechanic let a tool in your truck.” I did go back because I knew the mechanics have to supply their own tools. Then I took it back since they got the part in, and they neglected to tell me that the tank has to be less than quarter full, so they couldn’t drop the tank. Guess I got lucky the other times I took it in. My last and final visit to Fred Anderson service department was today. my truck is telling me I need oil maintenance done, scheduled appt, service tech tells me oil change will be free even though I missed something, I guess I got my first warning, but then he see I need my spark plugs changed at 40K, tires rotated, at cost of $600. In one breath they tell you must do all schedule maintenance, but just this visit he tells me of an item I on Toyota list for 40K that cost $350, but he said he didn’t think I needed it, so the service tech can decide what is required and not required to be in the “family”. Needless to say, I walked out with no work getting done. What’s really sad is I see many customers getting taken advantage of, that don’t know better and are paying for the incredible service department that is the dealer’s money-making machine. I would NOT recommend Fred Anderson for purchasing a car/truck, being part of their “family’ will cost you more than paying for the oil change, and their service department is about getting as much money out of you with each visit. I purchased it from Fred Anderson because they had the used truck that I wanted. They are no different than all the other dealers out there, and I wish I had found out that they were different, but not the case. More