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Fred Anderson Toyota

Raleigh, NC

4.6
5,465 Reviews
Welcome to Fred Anderson Toyota; we’re so happy you’re here! Whether you stopped by because you are looking for a reliable, honest Toyota dealership in Raleigh NC, or you’re looking for a pre-owned car near Raleigh, NC, we are ready and willing to do whatever we can to make you happy. Our wide selection of new Toyotas in Raleigh, NC, along with our supportive, helpful staff is what sets us apart from other dealerships in the area. We truly care about each and every one of our customers and treat them as if they were our own family. We have been around the Raleigh area for a number of years now and we can truly say that we’re so happy to be here. We are also grateful to have the opportunity to be able to serve you and your family with whatever automotive needs you may have. We love being your go-to Toyota dealership in Raleigh. Not only does that give us the opportunity to get to know each and every one of you better, but it also gives us the chance to share our expertise of the automotive industry. We have a number of combined years of experience within Fred Anderson Toyota, and we’re happy to be able to show you all that we have to offer. Whether it’s trying to decide between two models, between a new or pre-owned vehicle, or trying to figure out why your vehicle is making a certain sound whenever you go around a corner, we’re here for you. As you know by now, being a Toyota dealership in Raleigh, we have a wide selection of new Toyotas in stock and available for order, but we also have a number of used cars for sale in Raleigh, NC, too, which are all inspected and assured to be of only the best quality. We wouldn’t let you drive anything we wouldn’t trust with our own family! So the next time you need a used or new car in Raleigh NC, just remember we’ve got your back. Proudly serving RALEIGH, DURHAM, APEX, CARY, CHAPEL HILL, WAKE FOREST
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9101 Glenwood Ave

Raleigh, NC

27617

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Showing 5,465 reviews

November 02, 2022

Steven Gray was patient and easygoing, answering questions about multiple vehicles, making sure we felt comfortable with our decision, and ultimately ensuring that we drove off the lot in a great tr More

by ejschmieder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vishan Ramnauth
Nov 04, 2022 -

Fred Anderson Toyota responded

Hi Ejschmieder, thank you so much for your positive comments about Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2022

My husband and I purchased a RAV4 Hybrid from Fred Anderson Dealership for export to our home in Abaco Bahamas. We found the prices to be highly competitive as we live in Florida and the cars are mar More

by Sa1smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Watts
Nov 04, 2022 -

Fred Anderson Toyota responded

Sa1smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Raleigh. We hope you have a great day!

October 31, 2022

Steven Bradby is one of the most courteous men I’ve met at Fred Anderson Toyota. He has been professional and reliable throughout my experience. He deserves a HUGE pat on the back. I considered going to yo More

by carolynhunter553
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Bradby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Fred Anderson Toyota responded

Carolynhunter553, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Raleigh. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2022

Everyone is so curtious and helpful in helping you make the best choice.of a vehicle. More

by GeeGee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hall, Vishan Rambauth
Nov 02, 2022 -

Fred Anderson Toyota responded

Hi Geegee, thank you so much for your positive comments about Fred Anderson Toyota of Raleigh! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 28, 2022

Great service all around . The whole process was s smooth and easy. I will refer other people. More

by Alejandra A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lafabregue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Fred Anderson Toyota responded

Alejandra A, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2022

Sales person knowledgeable. Although very busy I had minimum wait time. Would definitely recommend this dealership. More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Espinal Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Clyburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Fred Anderson Toyota responded

We appreciate your positive review about your recent experience with Fred Anderson Toyota of Raleigh! We sincerely thank you for the positive review and look forward to seeing you again soon!

October 25, 2022

My experience from beginning to end was great. Cudos to Tamil and Steve. Awesome team!!!! More

by Carmwoo0428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamil Tall
Oct 28, 2022 -

Fred Anderson Toyota responded

Carmwoo0428, we are so happy to read such a great review about Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2022

I bought a pre owned vehicle from this dealership and it was a terrible experience. The vehicle was sold to me with a faulty or dirty blower motor, numerous fluids that required exchanges, a needed alignmen More

by Naomi.hart09
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JARVIS UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deondra, Terrance, DC, Steve Martinez
Oct 24, 2022 -

Naomi.hart09 responded

I bought a pre owned vehicle from this dealership and it was a terrible experience. The vehicle was sold to me with a faulty or dirty blower motor, numerous fluids that required exchanges, a needed alignment, and defective weather stripping. I also had to return to have the locking lug nuts replaced because no one had the key for the locks. I live almost two hours away. Thankfully after speaking with Mr Martinez, many of the deficiencies were corrected. However, I was promised a tank of gas for my troubles and did not receive it. I had to take an entire day off of work to drive in to rectify issues that should have been taken care of prior to me picking my vehicle up. The buying process itself was awful. The manager was Terrance and the sales rep was Deondra. At no time did anyone ever thank me for my business. Mr Martinez was the first and only person to say thank you and that was after I had to come back in. Items on the invoice were misrepresented by the salesmen and I was lied to about the mechanical issues of the vehicle. I was also told there were no inspection or maintenance records when I asked Deondra for them. Like a fool, I trusted the reputation of the Fred Anderson name and went ahead with the sale. The communication between the sales and service departments does not seem to be the best and the customer is responsible for tracking everything and everyone down. If I am spending 40k on a vehicle then I shouldn’t have to come back in for anything. In fact, every single employee I spoke with somehow made their profits my problem. I never heard how they would appreciate my business, only how profits are their number one priority. Very shady business practices and horrific customer service. I am typically a very loyal customer to businesses that treat me right. Over the years and prior to coming to Fred Anderson, I returned to the same dealership three times for new vehicles. I will never be back to buy anything from Fred Anderson ever again. I will never recommend anyone take their business to Fred Anderson either.

October 15, 2022

Experience was great. We talked before. They were ready for me when I arrived. Salesman and sales manager were wonderful Pricing was on point. Total experience was wonderf More

by scstephenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Martinez
Oct 19, 2022 -

Fred Anderson Toyota responded

Scstephenson, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! We do hope we can be of assistance in the future. Take care!

October 14, 2022

The sales process was quick and simple. I knew what I wanted when I got there, they had what I wanted, for the price I was willing to pay. Could not have been better. More

by Tim.rice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Oct 18, 2022 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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