Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Steven Gray was patient and easygoing, answering questions about multiple vehicles, making sure we felt comfortable with our decision, and ultimately ensuring that we drove off the lot in a great tr questions about multiple vehicles, making sure we felt comfortable with our decision, and ultimately ensuring that we drove off the lot in a great truck that will last our family for years to come. The no pressure, service minded sales approach was evident from the moment he greeted us and every other employee along the way made us feel welcome and appreciated as we spent the afternoon in their busy showroom discussing the options available. If you’re looking for a used car, know that this is not your typical used car sales experience. Let Steven and the others at Fred Anderson Toyota help you find the next vehicle to meet your needs. More
My husband and I purchased a RAV4 Hybrid from Fred Anderson Dealership for export to our home in Abaco Bahamas. We found the prices to be highly competitive as we live in Florida and the cars are mar Anderson Dealership for export to our home in Abaco Bahamas. We found the prices to be highly competitive as we live in Florida and the cars are marked up 5k more than advertised! Duane Watts was our Sales Associate and he did an excellent job managing the deal, navigating the paperwork out of state as well as working through the car carrier pick up process. If I ever have the need to purchase another Toyota, I will definitely go back to Fred Anderson Toyota! More
Steven Bradby is one of the most courteous men I’ve met at Fred Anderson Toyota. He has been professional and reliable throughout my experience. He deserves a HUGE pat on the back. I considered going to yo at Fred Anderson Toyota. He has been professional and reliable throughout my experience. He deserves a HUGE pat on the back. I considered going to your competition but not after my interaction with Steven. Such a kind gentleman. More
Great service all around . The whole process was s smooth and easy. I will refer other people. The whole process was s smooth and easy. I will refer other people. More
Sales person knowledgeable. Although very busy I had minimum wait time. Would definitely recommend this dealership. Although very busy I had minimum wait time. Would definitely recommend this dealership. More
I bought a pre owned vehicle from this dealership and it was a terrible experience. The vehicle was sold to me with a faulty or dirty blower motor, numerous fluids that required exchanges, a needed alignmen was a terrible experience. The vehicle was sold to me with a faulty or dirty blower motor, numerous fluids that required exchanges, a needed alignment, and defective weather stripping. I also had to return to have the locking lug nuts replaced because no one had the key for the locks. I live almost two hours away. Thankfully after speaking with Mr Martinez, many of the deficiencies were corrected. However, I was promised a tank of gas for my troubles and did not receive it. I had to take an entire day off of work to drive in to rectify issues that should have been taken care of prior to me picking my vehicle up. The buying process itself was awful. The manager was Terrance and the sales rep was Deondra. At no time did anyone ever thank me for my business. Mr Martinez was the first and only person to say thank you and that was after I had to come back in. Items on the invoice were misrepresented by the salesmen and I was lied to about the mechanical issues of the vehicle. I was also told there were no inspection or maintenance records when I asked Deondra for them. Like a fool, I trusted the reputation of the Fred Anderson name and went ahead with the sale. The communication between the sales and service departments does not seem to be the best and the customer is responsible for tracking everything and everyone down. If I am spending 40k on a vehicle then I shouldn’t have to come back in for anything. In fact, every single employee I spoke with somehow made their profits my problem. I never heard how they would appreciate my business, only how profits are their number one priority. Very shady business practices and horrific customer service. I am typically a very loyal customer to businesses that treat me right. Over the years and prior to coming to Fred Anderson, I returned to the same dealership three times for new vehicles. I will never be back to buy anything from Fred Anderson ever again. I will never recommend anyone take their business to Fred Anderson either. More
Experience was great. We talked before. They were ready for me when I arrived. Salesman and sales manager were wonderful Pricing was on point. Total experience was wonderf We talked before. They were ready for me when I arrived. Salesman and sales manager were wonderful Pricing was on point. Total experience was wonderful More
The sales process was quick and simple. I knew what I wanted when I got there, they had what I wanted, for the price I was willing to pay. Could not have been better. I knew what I wanted when I got there, they had what I wanted, for the price I was willing to pay. Could not have been better. More










