Fred Anderson Toyota

I purchased a Tacoma Truck from Fred Anderson Toyota dealership and I had the most courteous and professional experience from the staff. I will be recommending this dealership to my family and friends. dealership and I had the most courteous and professional experience from the staff. I will be recommending this dealership to my family and friends. Thanks More

The man that helped us was very good. We scheduled an appointment to pick up the car at noon with Christina Banks. We went out to look at the car and when we came back in she was with an We scheduled an appointment to pick up the car at noon with Christina Banks. We went out to look at the car and when we came back in she was with another customer. Not good. She never spoke with us again not even an apology. More

Money always before customer support. Disgraceful set of people. If I could give a zero I would. Called up about a vehicle on their website, explained that I was 3 hour drive away from Disgraceful set of people. If I could give a zero I would. Called up about a vehicle on their website, explained that I was 3 hour drive away from the stealership. “No problem sir, you’ll have to come and see it tho”. Ok I left immediately after setting the phone down. Drove 3 hours to be told they sold it. “First come first served” was exactly what I was told. “Couldn’t you have called me and I could have turned back?” Nope. No apology, didnt care whatsoever that I took 6 hours out if my day. Then the moron, don’t know his name, said that he might have something else. Told him my budget and that it was a cash transaction. “Got the perfect vehicle for you“. Was $8000 ABOVE what I told him my budget was!!! That’s when I got the thought that the whole thing was bait and switch. Get me to drive all that way for a car that wasn’t there so he could up sell me something else. Shady AF. Just because it’s a dealership doesn’t mean they are good or the care. My advice, don’t drive to this place unless you’re close by and watch for their bait and switch technique, pretty impressive. More

I had bought my previous car through FATR and that is why I chose to buy through them again. Please read the following to be a well informed consumer. https://www.ftc.gov/news-events/topics/consumer-financ I chose to buy through them again. Please read the following to be a well informed consumer. https://www.ftc.gov/news-events/topics/consumer-finance/auto-marketplace https://www.ftc.gov/news-events/news/press-releases/2022/06/ftc-proposes-rule-ban-junk-fees-bait-switch-tactics-plaguing-car-buyers 10/12 - I have edited the response. The sales manager, Gregg Perry called me. He was gracious and apologized for the way I was treated by the sales consultant. He said he would take steps to improve the customer experience. If their customer service improves, I would not hesitate to give the dealership a higher rating and would recommend the dealership to others. More

Bryan is absolutely wonderful and helpful! We felt no pressure to buy, and were very well informed every step. We felt no pressure to buy, and were very well informed every step. More

One of the best and easiest experiences I have ever had at a dealership. Time was wonderful and great to work with. 10/10 would recommend Fred Anderson and Tim Williams at a dealership. Time was wonderful and great to work with. 10/10 would recommend Fred Anderson and Tim Williams More

Tim really helped me replace my 2018 RAV4 that was totaled recently in a very timely manner. I was able to get a 2022 RAV4 in less than a month of the accident. The dealership assisted Tim in a very totaled recently in a very timely manner. I was able to get a 2022 RAV4 in less than a month of the accident. The dealership assisted Tim in a very professional manner. More

Amazing experience! Isaiah was amazing. He treated me with respect, dignity, and honor. He should get a promotion! Isaiah was amazing. He treated me with respect, dignity, and honor. He should get a promotion! More

I found what I looked for @ a reasonable price. It was a drama free experience!!! It was a drama free experience!!! More

Made the mistake of calling them to inquire about a vehicle. I was initially interested in going there to see the car in person but the sales person couldn’t even keep track of the conversations we had vehicle. I was initially interested in going there to see the car in person but the sales person couldn’t even keep track of the conversations we had up to that point and contacted me again as if I fresh sales lead and wanted to get info from me and asked what car I was interested in. This left a bad taste in my mouth and I had a weird feeling about the sales person so I informed the sales person to stop contacting me and if I was interested in coming there, then I would initiate a call to them. Over the next few days they had different individuals call me instead of the sales person I was initially dealing with. Each call was a different person. I had already opted out of their text messages as well. The called me again this morning, I read the sales person the riot act a little bit because ENOUGH IS ENOUGH. When someone asks you to stop calling, you STOP CALLING THEM! That’s not an invitation to hand the phone number to someone else to call. More