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Fred Martin Nissan

Akron, OH

4.8
2,603 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,603 reviews

July 06, 2021

I am extremely satisfied about my service, Rich was very kind and super helpful as well as informative, learned a lot about my Nissan he is a great asset to the team !!! More

by Minnie L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 10, 2021 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thank you so much for your feedback! We hope you have a great day!

July 06, 2021

This is my second service there and I have had a very positive experience there both times. The service staff is very pleasant and professional. More

by Linscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 10, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2021

Great customer service, attentive to my needs, friendly, informative, took the time to answer questions and review my new car functions. Clean showroom flexible hours More

by STACIG17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Jul 10, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 06, 2021

Fred Martin Nissan can always get the the vehicle you want.. Holly Rhodes is a great sales person. She is friendly and fun and makes the process easy and enjoyable. More

by KATH1191
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Jul 10, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Holly here at Fred Martin Nissan, Llc! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 05, 2021

Holly is the best this is my 3rd car She makes it so Holly is the best this is my 3rd car She makes it so easy when I come in to buy everything I’d always ready More

by SUSANSHAW37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Jul 07, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 05, 2021

Very clean, very quick and efficient. Car salesman was very knowledgeable and on top of things. Got me exactly what I wanted More

by pelger25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Pelger, Nick Apicella
Jul 07, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2021

Everything was done to my satisfaction and done when they said it would be More

by TYROSS94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2021

i called when i had 35,835 miles on my car when i made a service call for the oil change and tire rotation. the right windshield nozzel was not putting out enough liquid. i told Denice the milage i have bu More

by SCOTTL804
Recommend Dealer
No
Employees Worked With
Denise Law
Jul 07, 2021 -

Fred Martin Nissan responded

Hi Scott, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. We do understand your frustration however there was not much we could do, mainly due to Warranty Guidelines. If you have any questions or concerns, or need assistance in understanding more details of the warranty do not hesitate to give us a call back at (330) 734-3913 and ask to speak with a team member about your warranty. Thank you.

July 02, 2021

I did not have any problems with the sales department More

by BJDAVIS0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Murgatroyd, Ron Pelger
Jul 07, 2021 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2021

Worked with Josh who was fantastic. Was there the minimum amount of time and am super pleased with the car I bought. No pressure and no tricks. Just a straight sale with a great salesman. More

by STEVOID1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Jul 07, 2021 -

Fred Martin Nissan responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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