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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

June 02, 2021

Staff was very informative and friendly. I kind of thought the sales department would have confronted me regarding trade in but they didn’t I even walked the lot looking. More

by GLEN.JOHNSON48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

June 02, 2021

Fast check in and service spot, Went over services my van needed in the near future. Will return for service on my van in the future. More

by MARTYWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for the 5-Star Review!

June 02, 2021

Really helpful solved a months long issue. Went above and beyond to troubleshoot the issue and find parts. Communication was good keeping me updated on everything that was going on. More

by Ronsponseller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Fred Martin Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

June 02, 2021

work on my new Nissanwas professional and performed fast while I waited there was a comfortable setting to be in and beverages were available for my use More

by NELSONBILLY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your 5-Star Review! If you have any further questions, please give us a call. We're always happy to help!

Jun 09, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your 5-Star Review! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2021

The staff from sales to service are outstanding! I've personally bought four cars from Brandon Owensby. I refer to him as my personal car salesman! Quality guy. More

by mikestover25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Nate Anderson, Richard Luklan
Jun 09, 2021 -

Fred Martin Nissan responded

Thank you for your 5-Star Review and choosing Fred Martin Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2021

Terrible-they had my truck for two months and never really contacted me-I had to contact them to know anything about my vehicle-hopefully I do not need them again More

by PAPP2PAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Bello-Flores
Jun 01, 2021 -

Fred Martin Nissan responded

Hello There- Without your name we cannot specifically comment on your rating. However, we find the lack of communication you received to be of concern, as this is not a typical experience. Please email fmcares@fmcars.com your full name so that we can research your visit. Thank you.

June 01, 2021

Everyone was very polite and friendly, dealership was clean everyone had on there mask, the car i purchased was clean and neat, I was able to test drive with no problems and they also returned my rental More

by MZCHYNA01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your review! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2021

I got several different quotes, and was not told a rental would cost when it was offered. People were friendly and work was done quickly. More

by Craft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Fred Martin Nissan responded

Hello, thank you for sharing your service experience. Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2021

Great job! Quick service and great communication! Keep up the great customer satisfaction. I will be back again for my next oil change and car lease. More

by DENISEGSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We're looking forward to your next visit with us!

May 31, 2021

Pat is always nice and helpful. He explains everything to you and answers all of your questions. He’s friendly and always a pleasure to work with. More

by TRACYREED69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Please don't hesitate to reach out if there's anything additional we can do for you.

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