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Fred Martin Nissan

Akron, OH

4.8
2,605 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

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Showing 2,605 reviews

April 26, 2021

Best experience I have had a dealership. Everyone was so helpful. A+ service . All my questions were answered they worked around my schedule everything was tip top when I came up to pickup up the vehicle. More

by ACH1661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Moore
May 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and for choosing Fred Martin Nissan. We are happy we were able to assist you in your car buying experience!

April 26, 2021

Great service. I was in and out in less than an hour. The service advisor was friendly and explained everything that was done with my vehicle. More

by NATE.BOLLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 26, 2021

I went to Fred Martin on the recommendation of my daughter who purchased her first new vehicle approximately two years ago. She had such a great experience, I gave them a try. I too had a great exp More

by JODYDITCHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
May 14, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

April 24, 2021

Josh and Elliot made me feel comfortable working with them. They were great. Josh was training Elliot and they both were very knowledgeable and helpful. They help me to believe again in dealerships. And More

by SHEILAFMORGAN.SF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Elliott Bello-Flores
Apr 26, 2021 -

Fred Martin Nissan responded

Sheilafmorgan.sf, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2021

Always professional, and treated with respect. Able and willing to answer questions. Spent time with Me offering help to a problem I had,remained patient much appreciated. More

by JHAASZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review and your business! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2021

Awful. Richard is a liar and flat out lied about me agreeing to a charge he assured me several times was covered under warranty. My husband questioned the charge, Rich lied and said I signed off and po More

by Amandakruse17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Apr 30, 2021 -

Fred Martin Nissan responded

We are sorry you had a negative experience, and have forwarded your review to management to look into the situation. It looks like our team has gotten in contact with you and we do hope we were able to assist you further. If you have any questions or concerns please give our General Manager Jeff Pennell a call at (330) 734-3913 or email us at fmcares@fmcars.com. Thank you.

April 22, 2021

Easy process, I was in and out within 45 minutes from start to finished! Salesman was a class act! Finance guy wasn’t trying to force me into something I didn’t want to buy! This is my 3rd car bought fro More

by CHADSMITH34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore
Apr 26, 2021 -

Fred Martin Nissan responded

Thank you for your review and choosing Fred Martin Nissan for your car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2021

When unexpected moments occur the service department is there to assist with a professional staff person. The service department check in is as easy as driving up and saying hello. More

by Qhsprn1001
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson, Jackie Luizzi
Apr 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

April 21, 2021

Very courteous and professional staff. Knew exactly what needed to be fixed and even rescheduled my appointment and my request so I wouldn’t have to wait as long. Warranty repair was done quickly. More

by Jimbo463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 21, 2021

Patrick' is always helpful in the. service department. he goes over everything that was done. Rich is also nice and helpful. they always give my pathfinder a wash if I ask or not More

by WINDOWLIVE1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review!

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