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Fred Martin Nissan

Akron, OH

4.8
2,639 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback Protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,639 reviews

March 29, 2021

They had my car fixed in 4 days after wasting time and money at other places that couldn't figure out what was wrong. They also found a safety issue I wasn't aware of. Well worth the 45 minutes I drove to More

by Rogue2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Mar 30, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2021

Very easy to schedule my appointment online. Amy was very friendly and knowledgeable. Extremely happy with total service experience . Would recommend Fred Martin to others. More

by TARIKAUFMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Fred Martin Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 29, 2021

The sale was completed quickly and easily. I test drove three cars in the morning and did the sale in the afternoon. There were no issues. More

by tim1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Burlingame
Mar 30, 2021 -

Fred Martin Nissan responded

Tim, we are very happy we could provide you with a positive and easy car buying experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 28, 2021

Not a typical car dealer experience. Salesman (Brandon Owensby) great person to do business with. Was able to find what we were looking for , didn’t need to shop around More

by JAYDEE4940
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Fred Martin Nissan responded

we are happy we were able to assist you in your car buying experience. Thank you for your review!

Mar 29, 2021 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2021

I had a mixed experience at this dealership. I found a good vehicle at a fair price and my salesman worked well with me and delivered it to my home. However when it came to the finance department, an ext More

by MSHADMEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Owensby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas
Apr 08, 2021 -

Fred Martin Nissan responded

Hi, we are sorry to hear you experience here was not 5-Stars and have forwarded your review to management to look into the situation. However, we were unable to locate your file with your DealerRater username. However if you would like to cancel your extended warranty our team can assist you. Please give us a call at (330) 734-3913 and ask to speak with a Finance Manager. Thank you.

March 26, 2021

I still here the high pitched sound on the front passenger side of my suv..front...you guys need to see about it if it's the trany,or the torke converter More

by RICKEYJ394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2021

I love Fred Martin- the only thing that would have made my visit nicer was to know in advance that my free oil changes were up- I had no problem paying but that would have been a nice heads up More

by SHAUNASMITH22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Mar 27, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2021

First visit to Service Dept. Amy was very professional and personable. She provided information and options so that I could make an informed decision. Will definitely return for future service needs. More

by SLECLERC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your review!

Mar 29, 2021 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Amy. If you have further needs or questions, please reach out!

March 26, 2021

Fred Martin said $3,700 after a Diagnostics of $125. God 2nd opinion and the 2nd opinion replaced and fix the car $335. Thnx Hamad Tire More

by Leemarquiee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Fred Martin Nissan responded

Hi, we are sorry to hear you experience here was not 5-Stars and have forwarded your review to management to look into the situation. However, we were unable to locate your file with your DealerRater username. If you could please email us at fmcares@fmcars.com or give our Service Manager Denise Law a call at (330) 734-3913 with details of your visit and questions, we would be happy to assist you. Thank you.

March 26, 2021

Service dept has worked with us without any problems. The sales department has also been very helpful and explained all items used on our Rohge. More

by MIDDLEBRANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law, Nate Anderson
Mar 27, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

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