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Fred Martin Nissan

Akron, OH

4.8
2,603 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,603 reviews

November 04, 2020

Nice people. There Very nice I don't like that nissan Nice people. There Very nice I don't like that nissan won't fix my front fitment was all wrong from the factory Follow.uo for a part I need I ne More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Fred Martin Nissan responded

Hello David- we understand you spoke with your Service Advisor yesterday. We are awaiting a decision by Nissan USA as to how we can move forward with your repair. We will contact you as soon as we have an answer. Thanks for your review.

November 04, 2020

I bought my last car there had a great experience so when they reached out to me about a new one I felt very confident going in for another. Salesman and manager made it a very easy process. Also very happy More

by GARYBOOKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. We can't wait to see you again, have a great day!

November 04, 2020

Very nice and respectful employees. They do all they can to make sure you leave happy, with the car you want. Would definitely recommend anyone looking for a car here. More

by White.Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

November 03, 2020

I love this dealership. Clay and Brandon has taken care of me the past few years and they are a joy to work with. They are knowledgeable and professional and understanding. They are NOT the typical car sal More

by LADESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Brandon Murgatroyd, John Klotz
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fred Martin Nissan, Llc! Take care!

November 03, 2020

the service received has been exceptional. associates are knowledgeable and friendly. they have always explained the results of work done and recommendations for further work More

by a1tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! We can't wait to see you again, have a great day!

November 03, 2020

Holly is a awesome representative of Nissan. Would definitely request as my sales rep for future purchases. Very professional and kept me updated throughout the process. More

by KEVIN.L.BRODINE.MIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thank you so much for your positive comments about Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day!

November 02, 2020

Rod was a referral from a friend so I came to Fred Martin Nissan dealership. Rod was very nice , took his time, was very professional and educated, and helped me get the right loan and car without steering m More

by angela.angelaporter80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial advisor/mediator, Rod Nichols, John Klotz
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2020

I am very happy with the truck and subsequent service. The only criticism is the 8:00 am phone call, inquiring about the service evaluation. Very annoying. More

by KNUTEWOLTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

November 02, 2020

I had my 2015 Nissan in for service. I was treated very I had my 2015 Nissan in for service. I was treated very nice. Everyone was very helpful and polite. I will return for more service. More

by Martha Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Martha, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!

November 02, 2020

Took my car in and serviced on time and correctly.Was Took my car in and serviced on time and correctly. Was updated on the status of work by Rich who was friendly and approachable. Satisfied More

by DRASICCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day!

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