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Fred Martin Nissan

Akron, OH

4.8
2,606 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,606 reviews

November 02, 2020

I am very happy with the truck and subsequent service. The only criticism is the 8:00 am phone call, inquiring about the service evaluation. Very annoying. More

by KNUTEWOLTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

November 02, 2020

I had my 2015 Nissan in for service. I was treated very I had my 2015 Nissan in for service. I was treated very nice. Everyone was very helpful and polite. I will return for more service. More

by Martha Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Martha, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!

November 02, 2020

Took my car in and serviced on time and correctly.Was Took my car in and serviced on time and correctly. Was updated on the status of work by Rich who was friendly and approachable. Satisfied More

by DRASICCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day!

November 02, 2020

I can't say enough about the team from Fred Martin Nissan. Thanks to all. I knew what I wanted and they fine tuned my options. Josh was the best! More

by TKEARNS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Until the next time we meet, take care!

November 02, 2020

I love the customer service! I purchased my car from this dealership as we as got service done. The professionalism and courtesy is consistent throughout. More

by TSHAZOR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! Have a great day!

November 02, 2020

Very professional and helpful in a stressful situation. Recommend them to others and we will be back for future repairs and possibly purchase. Thank again. More

by kblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

November 02, 2020

Pat is always beyond helpful. I have had my car in there more than I care to admit and he is always extremely courteous and is excellent about keeping me updated about the diagnosis and cost of things for m More

by NIKI.OBERLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Safe travels!

November 02, 2020

Patrick H. Is my favorite person in service! He always is so nice, professional, and helps me understand whats going on with my car. I come there because he's so great! More

by SUZZWORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please don't hesitate to reach out! Take care!

November 02, 2020

Holly makes getting a new car and easy experience. I used to hate when it was time to get a new car, not anymore thanks to Holly and Fred Martin Nissan. More

by MARYDELORENZO220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we are glad we could help! We do hope we can be of assistance in the future. Safe travels!

November 02, 2020

Everyone there is awesome. I bought 2 cars in the same day from Holly and she is the nicest person to deal with can't wait till I need another car or truck I will definitely be buying from them. More

by Cheezweeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Jeff Pennell
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. We hope you have a great day! Take care!

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