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Fred Martin Nissan

Akron, OH

4.8
2,591 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,591 reviews

October 28, 2020

Thanks for doing a great job with my altima. I can trust that my car will be done correctly with your technician. And thats why I come back. More

by MMLAPPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 27, 2020

Patrick in the service department was very helpful and efficient with my repair and service. I would recommend Fred Martin service department in the future and I will return for future service More

by KARINKAY1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, thank you so much for your positive comments about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Have a wonderful day!

October 27, 2020

We were treated with respect and courtesy from the initial phone call. Everyone was professional, knowledgeable, and friendly. The work was done when promised and the price was reasonable. More

by tmaffett123
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Safe travels!

October 27, 2020

The service was executed very well and in a timely fashion. The appointment was prompt and concise and professional rendered. No problems whatsoever. Thank You!!! More

by JOYCELLE1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thanks for taking the time to leave a review. Have a great day!

October 26, 2020

They always have my car done and ready to go as promised. The staff goes above and beyond every time to male sure I am satisfied. More

by TMYERS0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Thank you so much for your positive comments about Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2020

Always a good experience when taking my vehicle in for service at Fred Martin Nissan. Patrick was very friendly and let me know of recommended service. He also let me know as soon as my vehicle was read More

by WOODROW44718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc!

October 23, 2020

Very please with the work that Dave and his team did . We bought a truck for our son and brought it to nissan to have it serviced More

by MELISSALONG719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave reeves
Nov 10, 2020 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 23, 2020

Nate was great, oh and cute.25 words is a bit much but okay. Can’t wait to come back in January to get another car. Thank you . More

by DMK92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 10, 2020 -

Fred Martin Nissan responded

Thank you so much for your positive comments about Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2020

I felt like service didn't really care about the issues with my truck. After 4 or 5 times bringing it in for the same issue and there is still silicone on the windshield. They should have noticed the pai More

by JESSWORKMAN8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Fred Martin Nissan responded

Hi Jesse- we totally understand why you'd be frustrated by your warranty repair not being completed on the first visit. Your windshield repair was more difficult than expected and required repair at our Collision Center. At first, we attempted to use a 3rd party to repair it, but were able to catch their faulty repair prior to returning the truck to you. You were in a complimentary rental, but unable to let us keep your vehicle an extra day or two to complete the repair properly, so it did take longer than it needed to for the repair to be completed to our satisfaction and to yours. We feel we did our best to accommodate you during this warranty repair, as we drove the rental vehicle to your house on two occasions so that you were not further inconvenienced. If you feel that is still not in acceptable condition, please contact your Service Advisor for next steps. Thank you.

October 22, 2020

They were friendly, kept me informed. Gave me a loner even though I was from out of town. Delivered on time. Location was convenient. Gave me options on pickup More

by Cjt0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 29, 2020 -

Fred Martin Nissan responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

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