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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

August 24, 2020

Very customer oriented...(felt rotation of tires should be included in the complimentary oil change). Will be back for next complimentary oil change. Thanks for the car wash. More

by QUEENBEE0501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 26, 2020 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! We hope you have a great day!

August 24, 2020

Place had a lot to chose from and Ben was friendly, helpful, efficient and knowledgeable. I love my new car so Thank you very much! More

by LISHAROMEO.JOURNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Aug 26, 2020 -

Fred Martin Nissan responded

Hello, we are so pleased you enjoyed your visit to Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2020

Always helpful, friendly and knowledgeable. I have been completely satisfied with every interaction and each vehicle. My salespeople are wonderful to work with and the service department is great. More

by MISSSXYTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, John Klotz
Aug 26, 2020 -

Fred Martin Nissan responded

Hello, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 23, 2020

They were professional, helpful and answered all my questions. Rod was pleasant to work with. The thank you letter that was sent was nice to receive. More

by lcirignano1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols, John Klotz
Aug 26, 2020 -

Fred Martin Nissan responded

Hello there, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Thank you and take care!

August 22, 2020

My salesman was extremely personable and courteous. The process was very easy. All of my questions were answered and we love our new car. Excellent response back when I called with questions. More

by Satisfied customer.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Lanier
August 21, 2020

Had a recall on van. It was done less than 90 minutes. Washed the van for free and replaced the air cleaner for $25. I was happy with the experience. More

by DJSTAVARZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Fred Martin Nissan, Llc. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 20, 2020

Took my car in for service. Drove right in and was greeted within 20 seconds. Nate had acknowledged me by name and knew the reason for my visit. When the service was completed, Nate went over it with More

by Mike Gasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
August 20, 2020

Always have excellent service. Very friendly and knowledgeable and willing to help. It’s nice they wash your car when finished. Would recommend them to friends. More

by CWINKLER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
August 20, 2020

Brandon was very nice to work with. He was able to arrange a deal that was suitable for our trade in. After test driving several SUV’s we settled on the Murano. More

by Moorej374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
August 19, 2020

Everyone was very courteous and considerate during my time there, and explained everything to be done to my car. Nate was very well informed and kept me posted on everything More

by DMCNEIL74
Recommend Dealer
Yes
Employees Worked With
Nate Anderson was great!
Aug 20, 2020 -

Fred Martin Nissan responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We look forward to your next visit. Take care!

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