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Fred Martin Nissan

Akron, OH

4.8
2,591 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,591 reviews

August 14, 2020

Excellent service from Holly and Patrick 😊 They make it Excellent service from Holly and Patrick 😊 They make it very easy from the moment I bought my rogue and my continued visits for service oil changes More

by MISSY6
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Fred Martin Nissan responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

August 13, 2020

Keep up the good work! I received a very detailed service report. Nate Anderson was attentive and answered all of my questions completely. Thank you. More

by MONEWHAT30
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz, Nate Anderson
Aug 14, 2020 -

Fred Martin Nissan responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2020

Excellent service. Kept appraised of everything happening at all times. Very attentive, professional and friendly. Work was completed in a timely manner. Car was left clean. More

by TMKILEY747
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 17, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 13, 2020

Rod and the Fred Martin operation are amazing. They make the customer immediately at ease, and Rod was attentive and professional without being pushy. I will return to Rod next time and I will recommend him More

by Jean-Luc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Aug 17, 2020 -

Fred Martin Nissan responded

Jean-Luc, thank you for your kind review; we are happy to pass along your comments to Rod and the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day.

August 13, 2020

In and out in record time and can’t say enough about Nate in the service department !!! He was by far the best service rep I have ever dealt with at Fred Martin in years ❗️❗️ More

by BLESSDMC
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 17, 2020 -

Fred Martin Nissan responded

Hi there! We're so happy Nate was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

August 12, 2020

It is Always a great experience when I visit. I would recommend someone to go there. Thank you very much for your professional advice and service. More

by KERRYLUCZYK
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Fred Martin Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 12, 2020

Patrick and staff were wonderful to work with. They Had everything completed quickly with great communication! I was a little early to appointment and still got me right in! More

by DPOTOK923
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 12, 2020

They take care of their customers and are always nice and friendly and willing to answer any and all questions you may have..... keep up good work More

by LADAVIS69_98
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Fred Martin Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 12, 2020

We received excellent service from Salesman Ben Easterling who was very knowledgeable about the car’s features. Our car Was ready on schedule and prepared to an exemplary standard. Excellent warran More

by JRSBOLTON
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Aug 14, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 12, 2020

Very happy with the service from Fred Martin. Nice job and timely. Keep up the good work. The service representative was awesome and kept me informed. More

by ZAIRE64
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 14, 2020 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thank you so much for your feedback! We hope you have a great day!

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