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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,591 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,591 reviews

April 02, 2023

Josh gave me a great deal on a new Murano. I appreciated his willingness to give me his best deal up front. More

by Smadden23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger, Jeremy Lynch
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Apr 02, 2023 -

Fred Martin Nissan responded

Thank you so much for choosing Fred Martin Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 01, 2023

Service was thorough and relatively fast Had a loner car over night that was clean and ran well. Car feels like new again and washed before pickup. Thanks again. More

by WILLIAMCSTJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

March 31, 2023

Was a very pleasant visit, had a huge selection of vehicles and prices to move. More

by CMYERS025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 29, 2023

Richard in the service department was very proactive with staying in touch thru out the process of my vehicle repair More

by Mmcasper2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review! Anytime you leave a vehicle to be serviced it can definitely be a stressful experience. We're glad to hear that Rich was able to stay in contact and keep you updated. Thank you again for your business and your review! We hope to see you again for your next service appointment!

March 27, 2023

They're very professional, and my car buying experience was awesome. The whole staff was a pleasure to work with. More

by ROBVOTCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Mar 28, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're happy to hear that we were able to give you a good experience. Thank you for the 5-star review and for your business!

March 26, 2023

Holly Rhodes is why we keep coming back! ! She is an amazing person. We love working with her More

by Tammie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Mar 27, 2023 -

Fred Martin Nissan responded

We are very happy to hear that Holly provided you with such a positive experience! Congrats on your new vehicle! We sincerely value your business and look forward to your next visit.

Mar 28, 2023 -

Fred Martin Nissan responded

We love to hear it! Thank you for giving Holly a shout out and for choosing us! Thank you for the 5-star review as well! We hope to see you back for the next one!

March 26, 2023

Brandon was great to work with. He was knowledgeable and pleasant and not pushy. Overall it was a great experience at FM Nissan. More

by tcraiglee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander, Alecia Benninger
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Mar 26, 2023 -

tcraiglee responded

It was a great No-pressure experience for me at FM Nissan!

Mar 28, 2023 -

Fred Martin Nissan responded

We're glad Brandon was able to give you a great experience! Thank you so much for shopping with us and for taking the time to leave us a 5-star review! We appreciate your business!

March 25, 2023

The service and attention to detail I received was appreciated and time saving for me. More

by Lorikochan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 28, 2023 -

Fred Martin Nissan responded

We're glad we could help! Thank you for the 5-star review and for choosing us. We hope to see you again for your next service appointment!

March 24, 2023

The service not good the service not good I’m still having problems with my car More

by majed2331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Fred Martin Nissan responded

Hello There- we are sorry you had a negative experience with our Service Department. Please provide your full name to fmcares@fmcars.com so that we may look into your experience. Thank you.

March 24, 2023

Professional yet laid back salesman was courteous to ur needs willing to work with me great car buying experience More

by CRAIGBATES1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
Report | Print
Mar 27, 2023 -

Fred Martin Nissan responded

Thanks for your feedback on your recent visit to Fred Martin Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Mar 28, 2023 -

Fred Martin Nissan responded

We're glad we were able to give you an excellent car buying experience! Thank you for the 5-star review and for your business. We hope to see you back for your next vehicle purchase!

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