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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,476 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,476 reviews

October 21, 2022

I am always very satisfied with the speed, quality and courtesy of the service center More

by GRANDMA_MARY_JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
October 21, 2022

Wonderful, check in was smooth. There was a staff person available for assistance Everyone professional, very nice and caring. Thank you. More

by Leatricesellers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Fred Martin Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 21, 2022

It is clean and everyone was ever nice and very nice. And made you fell welcome. More

by RITA.LONG60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Jamie Frost, Alecia Benninger
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Oct 23, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rita, for choosing Fred Martin Nissan!

Helpful
October 20, 2022

My experience with Fred Martin Nissan was great, the Sales Personnel was great, vehicle was what we expected. More

by SHAWN.BYERS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Frost
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Oct 20, 2022 -

Fred Martin Nissan responded

Thanks for your feedback on your recent visit to Fred Martin Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

Helpful
October 19, 2022

This us my second car with Fred Martin Nissan. The service center is always fast and friendly. If I have questions between servicing they always have time to answer them or help. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Fred Martin Nissan responded

Thank you, Jacki, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
October 19, 2022

Seemed simple enough, the mechanic was nice. Uh, they really want me to do this survey so here I am. More

by “Survey says”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

“Survey says” responded

It was rather convenient. I think the mechanic was Rich Wilson but I don't remember properly. They're nice though for what it's worth in my experience.

Helpful
October 16, 2022

Holly is the best. She’s the main reason I keep coming back. Very honest and upfront. It’s a pleasure doing business with her! More

by LLORNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Alecia Benninger
Report | Print
Oct 17, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Holly and our team, and we look forward to working with you again.

Helpful
October 16, 2022

I had a good experience with sale men that took care of me he was very pleasant to work with and very friendly. I would highly recommend your dealership to others. Thanks More

by Rickdrurey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou kimevski
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Oct 17, 2022 -

Fred Martin Nissan responded

Rick, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lou met your expectations. Thank you for choosing Fred Martin Nissan, we look forward to having you as a valued customer for many years to come!

Helpful
October 15, 2022

Went in for a recall issue, asked them to do something else and they went above and beyond. Overall good experience! More

by FartBurglar98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

Thank you for the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Fred Martin Nissan.

Helpful
October 15, 2022

This dealership is clean with friendly staff. There 27 point inspection has much to be desired. My wiper blades were rated good when there is a tear in the left one. Also my new air filter is new More

by FAST210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. Your experience is being reviewed by management. Someone will contact you shortly. Thank you.

Helpful
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