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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,591 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,591 reviews

January 28, 2023

Thank you so much for a great experience buying a car! We are super appreciative of everything! Holly is a pleasure to work with! More

by ANDREALAMIELLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Jan 30, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us, Andrea. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

Great Job! Amy provided step by step updates and kept me up to date about my vehicles diagnosis and progress. Ill definitely be back. More

by JOE.FOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review, Joe! We're very happy to hear Amy was able to do an amazing job for you. Thank you for your business! We will see you next time! - Fred Martin Nissan Team

January 23, 2023

Love this place. I never feel like I am being taken advantage of. Love Holly ! More

by SheilaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Jan 24, 2023 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jan 25, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review, Sheila! It's our job to make sure you get a vehicle that's right for you, not to pressure our customers into making a quick decision they might regret later. We're very happy to hear we were able to do that. Thank you for your business and we hope to see you again! Thanks! - Fred Martin Nissan Team

January 22, 2023

I’ve been coming here for a few years. Always very satisfied with service and staff More

by SPADOGS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 22, 2023

I had an excellent experience. great salesman great finance lady. I would come there again in the future More

by SMOROSKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Jan 23, 2023 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2023

Brandon was a great saleman. Answered all my questions and I had plenty of them. More

by newsiennaowner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
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Jan 23, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience!

January 20, 2023

Amazing customer service. I can always count on an honest and job well done. Thank you! More

by Spb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paugh
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Jan 20, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars! Our team appreciates you taking time out to thank us and to show your appreciation. We appreciate your business as well and we hope you choose us again the next time your vehicle needs serviced! Thanks again! - Fred Martin Nissan Team

January 20, 2023

Rich in service was great! He kept me updated on my vehicle and got it done earlier than he said he would! Thanks rich! More

by dezw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Fred Martin Nissan responded

Thank you so much for your review! We're super happy to hear that Rich and his team were able to provide you with great service. Thank you for your business and we hope your next appointment with us is 5-stars! - Fred Martin Nissan Team

January 20, 2023

After the transmission software was changed it shifted fine. Now it seems to be shifting harder again. It may need another adjustment Software program for the transmission. More

by CD1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Fred Martin Nissan responded

Thank you for your review. We're sorry to hear about the issues you are experiencing with your vehicle. Please email us at fmcares@fmcars.com with more information. We appreciate you reaching out and for trusting us with your business. -Fred Martin Nissan Team

January 17, 2023

It was easy to schedule and easy to come in and get the work done. More

by AKAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Fred Martin Nissan responded

Our service team will be very happy to hear it. They pride themselves on making every appointment as easy as possible on the customer. Thank you for your 5-star review and for choosing us! We hope to see you again the next time your vehicle needs service! -Fred Martin Nissan Team

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