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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

November 21, 2021

I have purchased 2 vehicles from the dealership and each time was a great experience. Amy Katanic, who sold us our Rogue, was absolutely wonderful in every way. She thought of everything and went way beyon More

by waliulvit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan, Amy Katanic
Nov 21, 2021 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

November 20, 2021

The team at Fred Martin is professional and friendly. They make me feel like my business is appreciated. More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Fred Martin Nissan responded

Hi Sheila, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2021

Always a great experience with Holly at FMN. Been going to her for many years. More

by AMYSIRPILLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Nov 19, 2021 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are thrilled that you found your experience with Holly and our team to be a consistently positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. We look forward to assisting you with any future automotive needs!

November 18, 2021

Professional prompt and polite. Returns calls without delay and goes beyond the current request at hand. Exceeded all my expectations More

by TIMOTHY.DONOVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita bachman, Richard Luklan
Nov 18, 2021 -

Fred Martin Nissan responded

Thank you so much for your wonderful review, Timothy! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Nissan!

November 18, 2021

Tire was going flat on way to work. I had to wait an hour but they got me in and fixed my tire. So grateful. More

by LMWINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we were able to help you out. Thank you again for choosing Fred Martin Nissan!

November 18, 2021

This is the dealership we bought our car and is the place we use for maintenance on that vehicle. They are very professional and always have appointments available for our vehicle to be serviced More

by Aroloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

November 17, 2021

The service was good. The wait was lengthy . But there was extra work that had to be done on my car. The service person Amy kept me informed on my cars progress. She was very polite More

by ddjohn5170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

November 17, 2021

Always fast and efficient service. Great customer service team. My favorite dealership. Exceeds my needs. More

by Bribreck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Luizzi
Nov 17, 2021 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2021

They were friendly and clear in their communication. They did what they said they were going to do More

by Hannah.Kathy.Sloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Frost
Nov 17, 2021 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2021

Prior to visiting Fred Martin Nissan I’ve only dealt with smaller dealers because of the service. What I came to realize is that Fred Martin Nissan gives you the same service and goes above the call of duty More

by MPALESH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Murgatroyd, Richard Luklan, Amy Katanic
Nov 17, 2021 -

Fred Martin Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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