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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

October 22, 2021

Richard was my service rep and he gave me an exact breakdown both prior and after our service. The car was ready earlier than expected. The appointment was seamless More

by Mark Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Fred Martin Nissan responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to Richard here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2021

Outstanding experience. Constant updates. Nothing was done without my prior approval. Charges were clear and very reasonable. More

by Altalabac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Altalabac responded

Outstanding experience. Constant updates. Nothing was done without my prior approval. Charges were clear and very reasonable.

Oct 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2021

Quick service, very knowledgeable and great crew in the service department! Worked out very quickly and correctly More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 24, 2021 -

Fred Martin Nissan responded

Hi Dolly! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

October 21, 2021

Very nice people to deal with. Went way out of their way to be helpful and informative. I wished I lived closer to this dealership! More

by GHOFFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance -Jamie, Lou Kimevski, Brandon Murgatroyd
Oct 22, 2021 -

Fred Martin Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2021

I was very pleased with the professionalism of each staff member in this dealership. Lou Kimevski presented all the information I need and was very helpful in getting the options I want in the vehicle. I w More

by JOEVILLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Brandon Murgatroyd, Richard Luklan
Oct 23, 2021 -

Fred Martin Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2021

Kept me up to date about my vehicles on work being done and repair cost More

by RUTHPATTERSON628
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 20, 2021

They did and outstanding job from beginning to end in helping me with my vehicle search and purchase More

by krstokes2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Oct 23, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We hope to see you soon!

October 19, 2021

I still don't have my print out if my alignment like I was promised. More

by GRANDAMGT
Customer Service
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Fred Martin Nissan responded

Hello Dorothy- It looks like we were able to contact you and get this in the mail. Please expect it to arrive in a few days. We apologize for the delay and thank you for your business.

October 18, 2021

Quoted repair was $815. I thought this sounded quite high. I inquired about the parts & labor, then proceeded to get quotes for the exact same work at other Nissan Dealership Service Departments for $30 More

by RWILLIAMSON74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Fred Martin Nissan responded

Hi, we are sorry your experience here was less than positive. We forwarded your review to management to look into the situation. It looks like the parts needed for your vehicle was the reason for your quoted price for the number of parts needed. Our service advisor has attempted to reach out to understand the differences in what is being quoted, and assist you in understanding what may be different. If you have not received our message, please give us a call back at (330) 564-2049 with details of your visit for further assistance, or email us at fmcares@fmcars.com. Thank you.

October 18, 2021

I’ve been very pleased with my dealing with Fred Martin Dealership. They have treated me well. My husband and I would gladly come again. Jonathan Maas is a great representative of the business. More

by JULIADNEAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Maas
Oct 19, 2021 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jonathan here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

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