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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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July 28, 2021

Customer service is amazing both sales and service departments. Nate treated us with the greatest respect, while our vehicle has been in for service. Holly and Brandon also do a great job. More

by ScottPlymire
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Nate Anderson
Aug 23, 2021 -

Fred Martin Nissan responded

Thank you for your review. We are happy our team was was able to assist you.

July 28, 2021

Good service. Appreciate Holly very much. Unfortunate to have a recall, but I thought handled well by everyone. Holly always goes above and beyond in getting things taken care. More

by bcomston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

July 27, 2021

Amy and Pat are always great ! There another guy that’s awesome as well just don’t have his name. Great service as always. Will be back soon. More

by JACORABARNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again when you need us. Thank you for the 5-Star Review!

July 27, 2021

I thought it was great that when I called for a busted tire the Service Dept said to bring it in & they would work it in & Rich was courteous & efficient. More

by POSIE1450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Martin Nissan responded

We are happy we were able to assist you. Thank you for stopping in and for the 5-Star Review!

July 27, 2021

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them! More

by KHuFHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Tony Sinclair, Vicki Kuhns, Jackie Luizzi
Aug 23, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for the 5-Star Review!

July 26, 2021

Traditional oil change, nothing spectacular; promised a wash, did not get one. As you wouldn’t accept my first response, here is my second Not happy More

by LINNIESUE2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Fred Martin Nissan responded

Hi There- we are sorry that you did not receive your free car wash! Please feel free to return to the dealership at your convenience and we can run it through the wash for you. You may also email your name to fmcares@fmcars.com and we will contact you to get you in for a VIP wash. We appreciate your business, and thank you for your comments.

July 22, 2021

Patrick Hines and the service department are wonderful to work with and on top of the needs for my vehicle. Awesome people and friendly team. More

by Massam35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 25, 2021 -

Fred Martin Nissan responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 21, 2021

Excellent service and friendly staff. I have bought three new cars from this dealership. I really appreciate Lou in Sales who always goes above and beyond. More

by BPACKEY001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Jul 25, 2021 -

Fred Martin Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2021

Patrick on service department was very nice and helpful and knowledgeable. He did a great job on me car. I will recommend all my friends and family to do business with Your dealership. More

by Pramit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Martin Nissan responded

Hi Pramit, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Thanks for the recommendation, and have an amazing day!

July 19, 2021

Great service and sales. Friendly and very helpful. I can’t stress enough about trusting your service department with my vehicle with their professionalism and expertise More

by TIEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

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