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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

Sort by
June 26, 2023

Trying to upswell services every time I’m there. Not there for the oil change. More

by HAZLETTSPTFIRE
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fred Martin Nissan responded

We're sorry to hear that this was your experience. We would like to look into this further. When you can, please email us at Fmcares@Fmcars.com with your contact information and a description of the services being offered to you. Thank you for bringing this to our attention and for your review.

June 26, 2023

Polite, prompt and accurate. Kept me updated on everything done and everything that was found during the inspection. More

by dlowenfeld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Fred Martin Nissan responded

We're glad to hear we could get you taken care of! Thank you for leaving us a 5-star review and for your business. We look forward to seeing you again at your next service appointment!

June 25, 2023

Patrick is excellent he contacted my warranty company and worked with them to get my car fixed and the car has been fixed and I approved all the recommendations for my car he totally goes above and beyond More

by MIRACLES929
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

June 22, 2023

The service is wonderful and the staff is so friendly, take my vehicle to them I know it will be fixed completely correct, I recommend Fred Martin anytime, you will be satisfied More

by dana.m.salter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star rating and your continued support of our dealership! Your business means a lot to use and we're glad we have been able to consistently provide you with a great experience. Thank you again and we look forward to your next visit!

June 20, 2023

Friendly, prompt, and efficient. Vehicle was done before the promised time. Very happy and satisfied More

by OHIO_GTO_44321
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Fred Martin Nissan responded

Thank you so much for taking the time to leave us 5-stars and for choosing us. We're glad we were able to get you back on the road and we look forward to seeing you again!

June 16, 2023

Always friendly courteous and helpful. Dealership is fresh clean and stylish. Never had a bad experience. More

by PEGGYCARR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2023

Good and 1 day service on weekends in. About 2 hours waiting time and friendly service More

by Michaeldehart74.md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We are sorry to see that your experience here was less than 5-stars. Please email us at Fmcares@fmcars.com to tell us what went wrong so we can make your next experience even better. Thank you for your review!

June 15, 2023

Very professional and friendly They completed what they said they would I was pleased that they finished early with servicing my vehicle More

by RINK.DEB
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 16, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars! We're glad to hear that we were able to get your vehicle road ready! Thank you again and we look forward to seeing you again for your next service appointment!

June 15, 2023

Amy was very nice. She texted and called to keep me up to date with my car while it was being repaired . More

by user456
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bailey
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Jun 16, 2023 -

Fred Martin Nissan responded

Thank you so much for the kind words about Amy! We're glad she was able to help you out and keep you in the loop! Thank your for the 5-stars and for your business as well. We look forward to seeing you again!

June 12, 2023

I really like working with Patrick. He is caring about meeting my needs whether it is time, service or costs More

by MMPEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Patrick delivered such a great experience!

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