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Fred Martin Superstore
Barberton, OH
2,774 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,774 reviews
March 02, 2026
Long story short… I bought my car about 18 months ago and it was a certified used vehicle. The buying process was great. I was very happy with the sales person Lonnie. Fast-forward to 18 months later about a it was a certified used vehicle. The buying process was great. I was very happy with the sales person Lonnie. Fast-forward to 18 months later about a month ago, my transmission went out. I took it back to the dealership paid for the diagnosis which was about $200. They told me my transmission was out with my certified warranty. I had to pay 25% of the cost, which was not bad at all. I got my car back and two days later the transmission went out again. I was furious. I had to have it towed back to the dealership. I was not happy at all. However, I am extremely pleased about the way Scott from the service department handled this. I was offered a brand new jeep compass as a loaner car at no charge while they diagnosed my car again. Today I got a call from Scott that my transmission was done and they did a few test drives on it to make sure that it was in drivable condition and that he was going to send it across the street for a VIP cleaning for my inconvenience.. I was so happy to hear this. It’s bad enough when your car has issues. Scott made this process so much easier. Thank you, Scott for taking care of this. More
by mistyadkins29
Employees Worked With
March 01, 2026
Very good place to deal with. I have bought many vehicles from them. Would highly recommend them. I have bought many vehicles from them. Would highly recommend them. More
by Busybee
Employees Worked With
February 25, 2026
Chris sold me a used 2020 Jeep Cherokee last Nov. I bought it for my wife and she loves it. 10/10 I'm not comfortable with high pressure sales tactics at dealerships and have had a couple bad exper I bought it for my wife and she loves it. 10/10 I'm not comfortable with high pressure sales tactics at dealerships and have had a couple bad experiences at Fred Martin in the past. Chris was a gentleman and helped me navigate the process of buying a vehicle. I have a lease up in Nov. And I look forward to seeing him this fall for my next purchase. More
by Tom
Employees Worked With
February 20, 2026
My salesman was Chris Grey he’s awesome and definitely gets you into what you want the Fred Martin team works with you and makes buying and financing a vehicle easy you’ll definitely leave the dealership gets you into what you want the Fred Martin team works with you and makes buying and financing a vehicle easy you’ll definitely leave the dealership in a new vehicle!!! More
by Mikey8380
Employees Worked With
February 14, 2026
Geoff was great! Efficient, friendly and seemed to genuinely enjoy his job! He had the Jeep ready when we arrived and moved smooth and fast through the entire process Efficient, friendly and seemed to genuinely enjoy his job! He had the Jeep ready when we arrived and moved smooth and fast through the entire process. More
by jillocraw214
Employees Worked With
Geoffe
February 14, 2026
Never got back with me very unprofessional could have helped me out more! So I hope they come get back with me and help me out more than they did but probably not. helped me out more! So I hope they come get back with me and help me out more than they did but probably not. More
by David.racheck
Employees Worked With
Darnell
February 13, 2026
Michael was amazing, making our entire experience wonderful. He listened to every detail we wanted and found us the perfect Truck! He went above and beyond making sure we were happy from the time we wonderful. He listened to every detail we wanted and found us the perfect Truck! He went above and beyond making sure we were happy from the time we walked in to we drove our new truck away! Thank you Michael Rutherford and the entire Fred Martin team! More
by rutherfordj24
Employees Worked With
February 12, 2026
Everyone I dealt with was very helpful. No pressure. More than met all my needs I would use them anytime. Delivery was also a selling point for me. No pressure. More than met all my needs I would use them anytime. Delivery was also a selling point for me. More
by jen burris
February 12, 2026
Great dealership! They made leasing my new 2026 Jeep Compass as easy as possible. Highly recommend They made leasing my new 2026 Jeep Compass as easy as possible. Highly recommend More
by angelathepenguin
