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Fred Martin Superstore

Barberton, OH

4.6
2,822 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,822 reviews

October 10, 2026

Very friendly service. Fast and efficient. Did a good job of informing me of all that was done. More

by tbajornas001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team. We look forward to seeing you again!

October 09, 2026

I wish I didn’t have so many problems with the vehicle but the service I received was excellent I’ll give 10’s. For all the deparments More

by Donwancata
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Fred Martin Superstore responded

We are truly sorry to hear about the experience your are having regarding your vehicle, but we're glad our team has been there to be able to make this right. Thank you so much for your support and for your kind, 5-star review.

October 08, 2026

They had our car for a week and didn’t give us a vehicle to drive. More

by Tehart8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Oct 09, 2026 -

Fred Martin Superstore responded

Good morning. We sincerely apologize for the long turnaround time and the inconvenience of not having a loaner vehicle. This recall required extensive labor, including removing the headliner of the vehicle, and strict manufacturer guidelines severely limited our rental car coverage. We truly regret the disruption to your schedule and we thank you for your review.

October 04, 2026

Always treated well. Our salesman, Daylor Neal, has always tried to do his best to take care of us. It’s our 6th purchase from him. More

by Cmagill46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your continued support of Daylor and our Team! Congratulations on your purchase and we look forward to your next visit!

September 30, 2026

Service for Recall! Easy to setup appointment and they had me back on the road in no time. Hunter was excellent! More

by rdudek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 05, 2026 -

Fred Martin Superstore responded

We're happy to hear our team could help! Thank you so much for your 5-star review and for choosing our team! We look forward to seeing you again!

September 21, 2026

Quick, knowledgeable! Very kind, and super thorough. Was shown a few cars and pricing and was able to make the right decision for me! More

by Callie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business. We look forward to seeing you again!

September 20, 2026

We had a great experience while purchasing our new Jeep Grand Cherokee. The staff was friendly, helpful, and efficient. More

by pback73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Craig
Sep 21, 2026 -

Fred Martin Superstore responded

Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to your next visit!

September 19, 2026

Paul and Joshua at Fred Martin were absolutely outstanding. They went above and beyond to help identify and resolve the issues I was experiencing with my Dodge Charger Daytona, and they took the t More

by Aussienutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Joshua
Sep 21, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team. We look forward to seeing you again!

September 14, 2026

The staff was very nice and professional . They were extremely helpful during my service visit. I highly recommend Fred Martin Superstore More

by swallacedpm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change staff
Sep 16, 2026 -

Fred Martin Superstore responded

Thank you for your kind words and for your 5-star review! We appreciate your business and look forward to seeing you again!

September 12, 2026

I had an absolutely wonderful experience at Fred Martin Superstore! Matt Gordon and the entire team were fantastic from beginning to end. Matt made the whole process incredibly easy and stress-free. He was More

by Lborway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Fred Martin Superstore responded

We are thrilled to hear that Matt, John, and our team could provide a great experience! Thank you so much for your business and congratulations on your purchase! We look forward to seeing you again!

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