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Fred Martin Superstore

Barberton, OH

4.7
2,737 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,737 reviews

November 25, 2025

The oil change was quick, in and out in no time. Within that time they were able to check other maintenance items and notified me. More

by jking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacque at Speedy Lube
November 23, 2025

Very happy with the service, the video and the description of the repairs needed was an excellent service. I had to have at least 7 repairs done and all were great and they were honest about all m More

by F. Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Fred Martin Superstore responded

We're happy to hear our team could provide a great experience! Thank you so much for your kind words and for your business. We look forward to your next visit!

November 21, 2025

They were very helpful and kept me informed as to what was going on with the car. More

by Baha5688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Fred Martin Superstore responded

Thank you so much for your 5-star rating and for your business! We look forward to your next visit!

November 20, 2025

I had a great experience at this dealership. As a first time customer here, I was extremely satisfied with the whole process. My salesman, Rob Zabel was great. He’s a straight shooter, no xx stu More

by Bparisi74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Branca
Nov 21, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about Rob and for choosing our store. Congratulations on your new Jeep and we look forward to seeing you again!

November 19, 2025

I had good experience with my out of state purchase. It's always nerve racking buying remotely but the price was very fair, Kelli sent me the picture I requested immediately, Todd was on top of my shipp More

by Vegas
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi and Todd
Nov 19, 2025 -

Fred Martin Superstore responded

We are thrilled to hear that our team could help out and get the your vehicle to you! Thank you so much for your kind words and for shopping with us! Please let us know if we can help with anything else. Thank you again and congratulations on your purchase!

November 15, 2025

Talon and Lisa did amazing with helping me pick the right car (truck) to bring home. 10/10 would recommend them to anyone. More

by Micha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tallon Maddern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Fred Martin Superstore responded

We're happy to hear that our team could get it done! Thank you so much for your kind words and for your 5-star rating. We appreciate your business. Congratulations on your new Jeep and we look forward to seeing you again!

November 14, 2025

Fred Martin Superstore is the best place to shop & buy! Kelli in sales is outstanding, professional and dedicated to her customers! Their huge inventory makes it possible & easy to examine various vehicle More

by margov5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rizzotto and Rhonda - a pleasure working with both
Nov 17, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Kelli and our team! If there is anything else we can help with, please reach out and let us know. Thank you again and congratulations on your purchase!

November 12, 2025

Again without Kelly not sure I would go this route. Kelly is an amazing salesperson and has earned my trust . That is why I have purchased my second jeep for my daughter through Kelly and FMS. More

by Amsmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Fred Martin Superstore responded

We're happy to hear that Kelli continues to provide a great experience! Thank you so much for your kind words and for your repeat business! Congratulations on your purchase and we look forward to seeing you again!

November 09, 2025

Great service personnel. I have always been pleased that they will let you know which repairs are a priority and which ones can wait till next time. Allowing you to budget fo More

by BATTY.KEVIN@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to your next service visit!

November 07, 2025

DO NOT BUY FROM FRED MARTIN SUPERSTORE. I WENT TO GET A NEW VEHICLE AND WAS SOLD A DAMAGED VEHICLE. THE WINDSHIELD LEAKS. I CALLED TO RETURN IT AND WAS TOLD I COULDN’T. I SIGNED A FORM S More

by shawnrdavissr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rizzotto
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Van Jura
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Fred Martin Superstore responded

Hi Shawn. We apologize for your experience, however, the information provided is false. We do not have a Five Day Return Policy on New Vehicles, and this is not a form that exists. We did, however, offer to get the issue on your vehicle repaired. We also arranged a rental during the time these repairs would be made. We apologize for your experience, but the information in your review is just not true. We thank you for your comments.

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