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Fred Martin Superstore

Barberton, OH

4.7
2,785 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,785 reviews

April 09, 2026

They are all very friendly and take care of my car. They helped me get the car I wanted and the loan. More

by wickline.mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Fred Martin Superstore responded

Thank you for your kind, 5-star review and for your business! We look forward to seeing you again!

April 06, 2026

Great deal on 2018 Ram 1500 . Super salesmen Antonio Taylor was my man.Very good experience all around.looks and drives like new. More

by noblefarm49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Fred Martin Superstore responded

We're happy to hear that Antonio and our team could help take care of you! Thank you so much for your business and for taking the time to leave us 5-stars. Congratulations on your Ram and we look forward to seeing you again!

April 05, 2026

Very pleasant atmosphere and an xcellent vehicle purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesma More

by D Large
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Van Jura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Moore
Apr 06, 2026 -

Fred Martin Superstore responded

We are thrilled to hear that our team could create a great truck buying experience! Thank you for your kind words and for choosing our business. Congratulations on your new Ram and we look forward to seeing you again!

April 04, 2026

Tim was amazing salesman he didn't try to sale us on anything he was very polite in his approach and thats why i loved the experience we had there today my wife loves her new vehicle we’ll definitely be More

by owenstony1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Fred Martin Superstore responded

We're happy to hear that Tim and our team could provide a great experience! Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

March 31, 2026

I will never buy a car from Fred Martin ever again. I have bought many cars in my lifetime and buying from them was, by far, the worst experience I have ever had. They sold me a car with defects and th More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Fred Martin Superstore responded

Hi Johnny. We apologize your experience was anything less than 5-stars, Without a last name, it is difficult for us to look into the situation and find out what went wrong. When you can, please email us at Fmcares@fmcars.com with your contact information and a description of your experience so we may look into this further. We thank you for your comments and hope to hear from you soon.

Apr 02, 2026 -

Johnny responded

I have already talked to several people at your dealership. I think I was in contact with five or six different people, including the service department director and three different managers. I even talked to the general manager. I doubt that anything would change regardless of what I do now. I got shifted from one person to another and nobody wanted to take responsibility for anything.

March 26, 2026

Mike Rutherford was awesome to deal with from start to finish. Great overall buying experience. Would highly recommend them to anyone looking for a new Ram truck. More

by tthomas1less
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your 5-star review! Congratulations on your new Ram and we look forward to seeing you again!

March 22, 2026

Great customer service knowledgeable about my car 2017 kia sportsge ex they will be doing my oil changes More

by morgancarla927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Speedy oil change
Mar 23, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business! We look forward to seeing you again!

March 16, 2026

Amazing experience with Chris T and Paul D were amazing! Got exactly what I wanted with no hassel. More

by Barmstrong4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dobranski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your 5-star review. Congratulations on your purchase and we look forward to seeing you again!

March 16, 2026

Friendly and professional. Listened to my explanation of the problem. Took a month to get the parts in. Now have to wait for cold weather to see if correctly repaired. More

by !
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Fred Martin Superstore responded

We thank you for your patience and for your high rating! We apologize for the delay but are happy to hear we could provide a good experience all around. Thank you again and we look forward to making your next experience even better!

March 14, 2026

Great working with Trevor. Very easy and done very professionally. Would highly recommend and we drive all the way from Pittsburgh. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Swain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! We look forward to seeing you again!

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