Fred Martin Superstore

The dealership was very helpful they were polite and answered every question and concern that I had about my service answered every question and concern that I had about my service More

My Salesman (Jeremy Wootan) was very accommodating and extremely helpful. He worked with my deal fairly and moved the process along with excellent communication and was able to get me a fantastic truck on extremely helpful. He worked with my deal fairly and moved the process along with excellent communication and was able to get me a fantastic truck on my terms. I’m very pleased with his no nonsense approach all while respecting my limited time availability. More

Fred Martin Superstore was an absolute pleasure to work with from start to finish. It was a very enjoyable car buying experience. Be sure to look for Haley Thompson and Bill Bailey. with from start to finish. It was a very enjoyable car buying experience. Be sure to look for Haley Thompson and Bill Bailey. More

Worst car buying experience ever. They sold me a crappy car with stuff that was broken and never told me about those things. And then nobody would take responsibility for that. The They sold me a crappy car with stuff that was broken and never told me about those things. And then nobody would take responsibility for that. They kept giving me the run around. And Brett Smith was the worst. His attitude was dismissive at best and condescending at worst. They could have made me a happy customer if they would have just spent about another $200 to fix one thing. If I convince just one person to not buy a car there (which I already have), they will lose a lot more than $200. Do not buy a car here is you want to be treated well. More

I have an extended warranty an they Never use it. They break parts and charge you to fix it. They break parts and charge you to fix it. More

David was very professional, answered all of my questions. Price quoted upfront was the final sale price. questions. Price quoted upfront was the final sale price. More

Easy friendly service. Staff is supportive , dealership is clean and service members are knowledgeable in their respective areas. Staff is supportive , dealership is clean and service members are knowledgeable in their respective areas. More

Extremely long wait time (3+ hours) to get into F&I to sign the paperwork. Had to come back at a later date to pick up the vehicle. Salesman failed to advise a Ram recommended part was not included with sign the paperwork. Had to come back at a later date to pick up the vehicle. Salesman failed to advise a Ram recommended part was not included with this brand new $80,000 truck. When I talked to the sales manager he told me I should have done more research. I was also told I had a 10 year 100k warranty on this vehicle only to later find out that is not the case for diesel's. More

Sales and service work hand and hand to earn and retain your business. Two company cars and two personal vehicles over a decade is a testimony in itself, but having residence an hour away from Fred Martin your business. Two company cars and two personal vehicles over a decade is a testimony in itself, but having residence an hour away from Fred Martin Superstore speaks earned loyalty. More

Worked with Brian and then Joey who were both helpful. Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my qu Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my questions about the vehicle. As a woman making a significant purchase, I expect to be treated with professionalism and courtesy, regardless of assumptions. This experience did not reflect those standards. Do better Nick. More