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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,662 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,662 reviews

May 31, 2022

Everything was and is easy. No hassles in sales or delivery. Exactly what we needed More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin and Lonnie Murdock
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Jun 01, 2022 -

Fred Martin Superstore responded

Thanks, Joe, for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

May 31, 2022

We had less than perfect credit and were upside down in our last loan but the sales team at Fred Martin was able to get us in a vehicle that matched our needs perfectly. More

by Timb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

May 27, 2022

Very friendly and helpful. Went out of way to help. Took time to answer all my questions. More

by POWERENG2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chaboudy
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May 31, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

May 25, 2022

Overall great experience, Lisa did a great job with helping me with the build of my new wrangler. More

by Joey L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie
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May 25, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review, Joey! We are so glad that Lisa had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Wrangler, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

May 24, 2022

Best salesman ever and everyone who also help with the smooth purchase of new truck More

by QBALLTWAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
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May 25, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 23, 2022

Mike got me my dream car within my budget. I so greatful. Go see mike More

by tchenaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Fred Martin Superstore responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 23, 2022

Very fast and efficient salesman was able to work through very quickly. Will be back More

by SO467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
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May 23, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Rob and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

May 23, 2022

Lonnie is the best to work with when buying a new vehicle. Thank you again More

by NATALIE12573
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
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May 24, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

May 21, 2022

Mike T. Was absolutely very helpful and outgoing with helping me find my new car! Definitely a good salesman. More

by TDot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

May 21, 2022

It was good customer service and experience going there great people workers good place to go More

by MUSTANGERS_TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
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May 23, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

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