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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,662 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,662 reviews

May 14, 2022

They were so efficient and got me something way better than what I expected I had a wonderful experience I will definitely come back. More

by tiffkenae1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Report | Print
May 16, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

May 13, 2022

They went way out of their way to get me approved with my not so perfect credit!!! I have been talking to the salesman constantly since I brought my vehicle home from Fred Martin and Alex ( my salesman ) wa More

by PAME4J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiandt
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May 13, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

May 13, 2022 -

PAME4J responded

I am very concerned about the vehicle I got from.yourvdeakership now. The exhaust is starting to get loud on it and I only had the car for two weeks. I was told the exhaust isn't covered on my warranty. Very upset

May 13, 2022

Super friendly people and really clean considering they were under construction will buy a car there again More

by MOMELON04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 12, 2022

Scott was fantastic. I was in and out within an hour, and drove away in my new Jeep! Everyone there is super friendly, and Scott did everything he could to get me the car More

by NICOLEANGELO8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Report | Print
May 13, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 11, 2022

4th vehicle since 2015. Happy w sales most of the time. Last experience was quick More

by SEADOCHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
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May 12, 2022 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 11, 2022

Excellent service sales rep was outstanding coming back to buy my wife a vehicle also More

by COVENANT1572
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
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May 12, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

May 10, 2022

They were straight forward. Was in and out. I'm was satisfied with the transaction. More

by Rambo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
Report | Print
May 10, 2022 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colton met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

May 10, 2022

I’ve bought almost all of my cars from here, absolutely love this dealership! Trey was amazing! More

by Jhelmuth0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
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May 10, 2022 -

Fred Martin Superstore responded

We are very happy to hear Trey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

May 10, 2022

I just bought a New Ram Truck from Fred Martin and not only do I love the truck but all of the people there were Great. It was a fun no hassel experience and I know I got a good deal because I did my home More

by JOHNRIDINGHARLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Craig
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May 10, 2022 -

Fred Martin Superstore responded

John, Thank you so much for taking the time to share your feedback with us. Michael and Todd are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

May 09, 2022

The experience went very well. The Salesman and Finance Representative were very knowledgeable, and cooperative. More

by pstonkus0101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin and Bob Bashoor
Report | Print
May 09, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

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