
Fred Martin Superstore
Barberton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is our 6th vehicle with Fred Martin. We have been happy with the sales and service. Thank you! happy with the sales and service. Thank you! More
Pricing and down payment steeper than expected. Return Pricing and down payment steeper than expected. Return of vehicle processed and replacement was quick Pricing and down payment steeper than expected. Return of vehicle processed and replacement was quick More
I was impressed with the entire purchase experience. I already knew which features I wanted and my salesman Colton pointed me directly to the vehicle I had been looking for. We negotiated a great price fo already knew which features I wanted and my salesman Colton pointed me directly to the vehicle I had been looking for. We negotiated a great price for the Ram, I was offered a very fair trade on my SUV, the finance team quickly knocked out the paperwork and I drove it home that night. I've already recommended Fred Martin to a number of friends ! More
This is the 3rd vehicle I have purchased from here.. My wife and I are extremely happy with the knowledge, professionalism, and helpfulness we received. wife and I are extremely happy with the knowledge, professionalism, and helpfulness we received. More
Someone failed to do their job in regards to my title and registration. No one asked for the title for my trade in vehicle. When I called in regards to it I spoke to Pam and was told everything looks good. I registration. No one asked for the title for my trade in vehicle. When I called in regards to it I spoke to Pam and was told everything looks good. I received an email from Pam the next day advising me they did not have my title for my trade in. I attempted to communicate with Pam but was not provided correct information. I had to go back to the dealership 3 weeks later to get my issue resolved. I was initially dismissed when I spoke to manager Mark. It was very apparent he didn't want to talk to me. Initially he made me feel uncomfortable by standing over me to talk and told me he was very busy. I had to ask to go to his office to talk instead of the sales floor. It was very apparent he did not care about my issue. I had to disclose a very personal medical issue for Mark to take me seriously. He finally took responsibility and looked up my info and advised my title and registration had not been processed. This is very concerning on many levels. Above all, not being treated like a human, failure to complete the expectations when purchasing vehicle, lack of communication and organization, and the absence for the desire to correct mistakes when made by staff. More