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Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

September 14, 2021

I would definitely recommend Saja & Amber @ Fred Martin Superstore in Akron,Ohio. Great service!! When I tell you that you will be approved despite credit concerns you will in a reliable newer vehicle with More

by SAlexa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saja Select Finance
Sep 14, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

September 13, 2021

I was immediately greeted by a salesman, Alex Bahas, who listened to me about what I was looking for. He went above and beyond to make sure I had a great experience buying a new car. He was very personable, More

by christiehrdlicka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Crawford, Alexander Bahas
Sep 13, 2021 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear that Alex and team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Thank you - Fred Martin Superstore Team

September 13, 2021

The purchase of our 2018 Chrysler 300 was quite seamless thanks to Malik and the staff at Fred Martin. It is our 4th purchase there and they will continue to get our business. Thanks to all. More

by cbgerber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Sep 13, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with Malik and our team. We're glad to hear we delivered such a great experience, and we look forward to assisting you with any future vehicle needs! Thank you - Fred Martin Superstore Team

September 13, 2021

The best sales person I ever met wasn’t pushy let me make the decision More

by Christopher Gammon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saja Select Finance
Sep 14, 2021 -

Fred Martin Superstore responded

It's great to hear, Christopher, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 12, 2021

Everyone who worked with us was extremely pleasant and able to answer all of our questions. I would not hesitate to recommend your dealership to anyone looking for a favorable car-shopping experience! More

by WILDWOMANSUZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weiand, Jay
Sep 12, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

September 12, 2021

Lisa Allison is great! She always give us time needed with all our options bc we never sure exactly what we want! Give that girl a raise! More

by Ashleym
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

September 12, 2021

Lisa is great, always takes her time with us and gets us exactly what we want when we are not quite sure. Thank you again! More

by Bbezzle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Lisa and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

September 12, 2021

I appreciate Trey for taking the time and patience and staying in touch with me letting me know when it was the right time for me More

by ernestimurrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Trey was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

September 11, 2021

The salesman Malik was very personal and professional from the start to the end. I call and talk to him on the phone set up a time to see the car. The car was sitting by the door when we arrived just as More

by mrmccauslin3232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Sep 12, 2021 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Malik here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

September 11, 2021

Everything was great but I have never been contacted yet to repair my hood like they said they would. Was told they would call in 5 to 10 days. No call yet, planning to call myself More

by Don & Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Fred Martin Superstore responded

Thanks for letting us know about your service experience. We strive to provide each of our customers with a positive experience and apologize for the lack of communication that has led to a long wait time. If you'd like to discuss further, please leave your contact information so we can reach out. Thank you - Fred Martin Superstore Team

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