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Fred Martin Superstore
Barberton, OH
2,641 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,641 reviews
September 09, 2021
Lisa was nothing but a pleasure to deal with.Honest and professional!! Will certainly refer anyone looking to purchase a new vehicle. Five star service! professional!! Will certainly refer anyone looking to purchase a new vehicle. Five star service! More
by darrellscislo1
September 09, 2021
Everything was great besides the one lady she was extremely pushy. Other then that the only other thing was I wasn’t given an option on vehicles but the one I was offered I took because I loved it. extremely pushy. Other then that the only other thing was I wasn’t given an option on vehicles but the one I was offered I took because I loved it. More
by STACYS1979
Verified CustomerEmployees Worked With
Saja Select Finance , Colton Terepka
September 09, 2021
I have bought my last 4 vehicle's here. They are very friendly and professional. They always have great deals. The process takes forever that is the only downfall. friendly and professional. They always have great deals. The process takes forever that is the only downfall. More
by AMANDA.VANDERPOOL
Employees Worked With
Richard Bacon, Colton Terepka
September 08, 2021
I got the hookup on one of the last rubicon’s from my salesman Scott. He was very helpful and fought hard to get me a good APR! Highly recommend this dealership! salesman Scott. He was very helpful and fought hard to get me a good APR! Highly recommend this dealership! More
by MLEIBENSPGER9393
Employees Worked With
Scott Sanders
September 06, 2021
Awesome customer service. They were very patient with me while I picked out the right vehicle. Very friendly and helpful with all my questions. I was very pleased with my purchase and my sales man! while I picked out the right vehicle. Very friendly and helpful with all my questions. I was very pleased with my purchase and my sales man! More
by Blwheatcraft
September 04, 2021
I am a repeat customer. Make the car buying process easy. Jeremy was very friendly and helpful. He found exactly what I was looking for. easy. Jeremy was very friendly and helpful. He found exactly what I was looking for. More
by JULIE_NORMAN67
Employees Worked With
September 03, 2021
I found what I was looking for and Jeremy in Sales and Rhonda in finance were great. I did realize as I was driving home (45 minutes north in Cleveland) that there were no floor mats with my used 2020 Pac Rhonda in finance were great. I did realize as I was driving home (45 minutes north in Cleveland) that there were no floor mats with my used 2020 Pacifica. Also, while I have a service appointment set up locally, I’m not sure why the van was even for sale with the camera not working or why this wasn’t mentioned before I drove down there. Vehicles are more expensive these days and while you have to pay for what is available, I feel my purchase was incomplete. More
by Janelle
September 03, 2021
The dealership is managed and all the employees are very friendly and helpful. Our salesperson was very informative patient on our selection of a vehicle. friendly and helpful. Our salesperson was very informative patient on our selection of a vehicle. More
by GRAYHAIREDMONKEY52
Employees Worked With
David Chaboudy
September 02, 2021
Shawn our salesman was excellent he managed to sell me a new truck when I was only looking at used ones and really was not in the market to buy at the time. 👌👍 new truck when I was only looking at used ones and really was not in the market to buy at the time. 👌👍 More
by FLECK18
Employees Worked With
Shawn Kutubuddin
