Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,644 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,644 reviews
August 03, 2021
We came into upgrade our 2020 Dodge Ram 1500 Quad Cab to a Crew Cab due to the arrival if our newborn.we had an amazing and quick experience. We will be back for our next vehicle! a Crew Cab due to the arrival if our newborn.we had an amazing and quick experience. We will be back for our next vehicle! More
by MWILCOX6
Verified CustomerEmployees Worked With
David C
August 03, 2021
My overall experience at Fred Martin was excellent. Very fast response to an online inquiry. Sales approach went very smoothly, salesperson listened to needs and requests and found vehicle to fit needs . fast response to an online inquiry. Sales approach went very smoothly, salesperson listened to needs and requests and found vehicle to fit needs . More
by Timothy67
Employees Worked With
Jordan Smith
August 03, 2021
Saja the salesperson was very courteous and helpful. Wouldn’t have sealed the deal without her. We got the suv we wanted for a payment we could afford. Wouldn’t have sealed the deal without her. We got the suv we wanted for a payment we could afford. More
by Hiswife2007
August 02, 2021
They and I both made a mistake which I discovered after taking delivery. They corrected it with as little pain to both as possible. I am satisfied with the correction taking delivery. They corrected it with as little pain to both as possible. I am satisfied with the correction More
by Offlineroger
August 01, 2021
very good service and was very nice and helpful with picking out my car matched my taste and it wasnt to long at all finding the perfect car picking out my car matched my taste and it wasnt to long at all finding the perfect car More
by cantonant97
Employees Worked With
Saja Select Finance
August 01, 2021
Thank you Matthew Gorbe for taking the time to contact our warranty company and be the middle man! It has saved us a lot of time on the phone and figuring out the paperwork. our warranty company and be the middle man! It has saved us a lot of time on the phone and figuring out the paperwork. More
by shockleewendy
Employees Worked With
Mathew Gorbe
August 01, 2021
Mike was great to work with and went the extra mile to ensure I had a good and comolete experience when buying. I'd go back and would look to buy my next car there. ensure I had a good and comolete experience when buying. I'd go back and would look to buy my next car there. More
by robt
Employees Worked With
July 31, 2021
Terrible customer service. When I picked up my vehicle, salesman tossed me a set of keys and waltzed right back into the showroom. As soon as I drove 30 miles home I find a huge chip in the paint w damage salesman tossed me a set of keys and waltzed right back into the showroom. As soon as I drove 30 miles home I find a huge chip in the paint w damage to the bumper. No wonder Rob Zabel was in such a hurry to get me out of the lot. Brett, the sales manager, told me I wasn’t a customer because this was a fleet vehicle. No wonder they have terrible service with Brett as a manager. Take your hard earned money elsewhere… this dealership is a train wreck. More
by aagraber45
Employees Worked With
