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Fred Martin Superstore

Barberton, OH

4.7
2,644 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,644 reviews

July 30, 2021

Daylor Neal!!!The best sales rep ever abd is the biggest reason why I keep coming back. The entire sales staff is great! Thank you More

by MIZANN216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Daylor here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

July 30, 2021

Malik was thorough and quick. He helped in anyway he could. Jerome was awesome. The whole team was great. Why we been with them since 2017. More

by armanochoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome, Malik Alexander
Jul 30, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

July 30, 2021

Amber W. Was great! She was exactly what you want in a Sales associate. My experience with her was professional and direct, Jim in Finance was was very helpful as well. More

by atthompson37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amber here at Fred Martin Superstore. Congrats on your new vehicle! Thank you - Fred Martin Superstore Team

July 29, 2021

This was One of the best car experiences I had to.date. The vehicle looks great inside and out and has good performance off the line. I will definitely return when I need another vehicle. More

by Everettjf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Jul 30, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

July 29, 2021

From the moment I walked in I was taken care of. I was shown the exact car I was looking for, and without any hassle. More

by MOUSAMOHAMMAD2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kutubuddin
Jul 29, 2021 -

Fred Martin Superstore responded

Thank you! Hello, We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

July 29, 2021

The manager and salesman went out of their way to put me in a car I wanted and made sure it was safe for my family! Thank you Richard, Terry, and Mike! More

by CTODICH59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
Jul 29, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how Richard, Terry and Mike are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

July 29, 2021

Good communication and time at dealership coming from Pennsylvania was minimal. Rob was an excellent salesman, would highly recommend. Car was as described and ready when arrived. More

by hklenovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Rob had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

July 29, 2021

David Chaboudy was good on picking a vehicle I would like. Customer service was very good. I was basically looking at two vehicles but were not there but pull around this Dodge Journey 2020 red with bla More

by Justinzarycki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chaboudy
Jul 30, 2021 -

Fred Martin Superstore responded

Thank you so much, Justin, for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

July 28, 2021

Thank you soo much , very friendly sweet helpful person ,I would recommend Saja to all my friends ,she is so helpful friendly there are no words to fit her service thank you again More

by DONNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saja Select Finance
Jul 28, 2021 -

Fred Martin Superstore responded

Donna, Thank you so much for taking the time to share your feedback with us. Saja and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

July 28, 2021

Both Chris and John in Oil Service were very courteous. I would like to commend John on his honesty when he provided his opinion regarding my request for an unnecessary tire rotation. More

by NGAMBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and John in Oil Service
Jul 28, 2021 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that Chris and John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Superstore. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

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