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Fred Martin Superstore
Barberton, OH
2,645 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,645 reviews
July 22, 2021
Efficient isn’t the first thing that comes to mind. Well run with great employees. I wouldn’t go to another dealership. Always happy when I leave. run with great employees. I wouldn’t go to another dealership. Always happy when I leave. More
by EVAMICHAEL
Verified CustomerEmployees Worked With
July 22, 2021
Mike was very friendly and if I need to bring my vehicle back for service I would like to work with him . Thank you Mike back for service I would like to work with him . Thank you Mike More
by Bbednar0529
Employees Worked With
July 22, 2021
Very pleased with this service visit! Tim was very friendly and the technicians acted very professionally and quickly I am looking forward to my next visit friendly and the technicians acted very professionally and quickly I am looking forward to my next visit More
by EVCUTLIP
July 22, 2021
This was my first time dealing with the service department, Mike was very helpful and professional! I was in and out in about 15 minutes!! Awesome experience. department, Mike was very helpful and professional! I was in and out in about 15 minutes!! Awesome experience. More
by CHUCK7523
Employees Worked With
July 22, 2021
Super friendly staff. Oil change and tire rotation was done fast. They were a little sloppy with the oil change. Had oil on my concrete driveway after I got home and parked truck. I know truck doesn’t lea done fast. They were a little sloppy with the oil change. Had oil on my concrete driveway after I got home and parked truck. I know truck doesn’t leak oil. Other than that it was perfect. More
by VANVANGO
Employees Worked With
Don’t remember
July 22, 2021
I usually dont write reviews, but I had to make an exception in this case. This dealership is one of the cleanest public places that I have been in. The staff is patient, professional and very knowled exception in this case. This dealership is one of the cleanest public places that I have been in. The staff is patient, professional and very knowledgeable. This place is AMAZING! More
by Keithlawrencehenderson
Employees Worked With
July 21, 2021
Devon was amazing and made the whole process so much easier!! He deserves to be acknowledged for his great skills and customer service he provided easier!! He deserves to be acknowledged for his great skills and customer service he provided More
by J.KELLER
Employees Worked With
Devon Richardson
July 21, 2021
Fred Martin service center is horrible. I’ve had my car fixed under factory warranty there several times and I had to kept bringing it back because it wasn’t fixed properly the first time. The service peop fixed under factory warranty there several times and I had to kept bringing it back because it wasn’t fixed properly the first time. The service people are rude. They tried to charge me to service my vehicle that was covered under factory warranty. Recently had my car serviced for a recall and I’m sure i’ll have to bring it back again. More
by NELDRIDG
Employees Worked With
Mathew Gorbe
July 21, 2021
Techs were polite and very helpful in explaining what they were doing. Gave me extra deals at a discount too. This was my 3rd visit. Pleased every time they were doing. Gave me extra deals at a discount too. This was my 3rd visit. Pleased every time More
by MJANIES0914
Employees Worked With
Unknown
