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Fred Martin Superstore

Barberton, OH

4.7
2,646 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,646 reviews

July 02, 2021

Fred Martin, Michael Rutherford is a strong asset to your company. As long as Mr.Rutherford is with you I'll be a customer of Fred Martin, along with many others from the local 44203! Thanks again! More

by Len Markley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Adair
Jul 02, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us, Len! We're happy to hear that Michael delivered such a great experience, and we hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

July 01, 2021

Great to work with. Superior salesman Nick. No games or gimmicks. More

by JAYZEE7999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
Jul 01, 2021 -

Fred Martin Superstore responded

Congratulations on your new purchase! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Nick delivered such a great experience! Thank you - Fred Martin Superstore Team

June 30, 2021

Jeff are sales Representative was fantastic! Made the experience great! More

by RAY78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Jul 01, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well here with Jeff. We hope you enjoy your new vehicle, Ray. We truly appreciate your feedback and five-star rating! Thank you - Fred Martin Superstore Team

June 30, 2021

Worked with me to get to the bottom line and took delivery at home same day. More

by MARTIN_ZJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shean
Jul 01, 2021 -

Fred Martin Superstore responded

Congratulations on your new purchase, Martin! Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

June 28, 2021

Friendly sales team. It's still a sale, but was not over bearing as can someone's happen to the customer when looking for a new car. Glad to do business with them and will likely return for a future purch More

by essonseanm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Antonace
Jun 29, 2021 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore, Sean! We're thrilled that we provided you a pressure-free purchase experience. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

June 28, 2021

Great people, great cars and great service. Very friendly and easy process More

by Brianne Zuravel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Swarm, Jeff Dowdall
Jun 29, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Brianne! Your feedback and rating truly mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

June 28, 2021

Jeff is absolutely amazing he went way above and beyond to help me get a car. I’m from out or state and he continued to keep me updated to what was going on during the entire process. Even messaged me on t More

by Jgate22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Jun 28, 2021 -

Jgate22 responded

Loved working witb Jeff

June 27, 2021

Very friendly. Very quick and easy process. Good experience. Thank you. More

by CHRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember all the names., Scott Sanders
Jun 28, 2021 -

Fred Martin Superstore responded

Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

June 26, 2021

Rob was a true professional and made it easy for me to buy my Jeep 4 x e More

by ddohar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well with Rob and hope you enjoy your new 4xe. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

June 26, 2021

It's good and very friendly. Very helpful and we're willing to help anyway that they could. Matt Miller was very nice and great when helping through the car buying process. More

by Kr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Fred Martin Superstore. We look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

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