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Fred Martin Superstore

Barberton, OH

4.7
2,654 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,654 reviews

May 18, 2025

Great dealership. Dave did a good job. I was satisfied with my experience there. Good job. More

by dieselsdad1656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Chaboudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Fred Martin Superstore responded

We're happy to hear Dave and our team could help! Thank you so much for your 5-star review and for your business! We look forward to seeing you again!

May 16, 2025

Fred Martin Superstore, you beautiful unicorn of a dealership! After hunting for a manual transmission Jeep Rubicon X like it was a perfectly ripe avocado on the day you want it (seriously, does ev More

by JFish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Fred Martin Superstore responded

We're happy to hear that Rob and our team could help out! Thank you so much for your incredible review and for taking the time to let us know how things went! If anything else comes up that we can help with, please reach out and let us know. Thank you again and congratulations on your new Manual Rubicon!

May 15, 2025

Very helpful and pleasant. Got me into the service department right away and fixed the problem. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Fred Martin Superstore responded

We love to hear that we could get your Jeep in and out and back on the road! Thank you for choosing our team and we look forward to your next visit!

May 10, 2025

Thank you Kelli for all your help these last couple days. I greatly appreciate the truck. Your honesty and sincere heart to help me was refreshing. Thanks again. More

by Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! Congratulations on your purchase and we look forward to seeing you again!

May 09, 2025

Awesome and great customer service! We worked through the process together with efficiency and got me on the road! More

by Jay V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing to shop with us, Jay! Congratulations on your new Dodge and we hope to see you again!

May 07, 2025

My salesman Tallon was incredibly helpful in helping me select and purchase my new vehicle. He showed great professionalism during the whole experience and greatly helped me. I will strongly recommend him More

by Jamen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tallon Maddern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Fred Martin Superstore responded

Thank you for your kind words about Tallon and for choosing our team! We're happy to hear we could provide a great experience. Congratulations on your purchase and we look forward to your next visit!

May 06, 2025

Gallon did a wonderful job. Very responsive and very friendly. No pressure was applied and allow us to make our decision. More

by Tiffany D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tallon Maddern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your 5-star review and for your business! Congratulations on your new Jeep and we look forward to seeing you again!

May 06, 2025

They don’t stand behind their cars. 640 miles on a brand new car and the response is “too bad” schedule service. I didn’t purchase a new vehicle (75k) to sit in service centers. I wa More

by Kurt.geiger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan Riley
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Fred Martin Superstore responded

Hi Kurt. In order for us to move forward, we will need to have our Service Team inspect the vehicle. We apologize for any inconvenience this may cause. We thank you for your understanding and for your review.

May 06, 2025

Fred Martin's is a very clean dealership with very nice people, it also has amazing amenities and is just an all around great place to be when buying or leasing a vehicle! More

by Christian P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Fred Martin Superstore responded

We're happy to hear our team could provide a great experience! Thank you for your kind words and for shopping with us. Congratulations on your new Dodge and we look forward to seeing you again!

May 05, 2025

If I could give zero stars, I would. This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with More

by DragonKid89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lisa Allison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Tracy
May 05, 2025 -

Fred Martin Superstore responded

We're sorry to hear your experience was anything less than 5-stars, however, this vehicle was purchased "as-is" and you were informed prior to purchase that this vehicle was not inspected. This was signed in multiple places. When issues arose, we offered to look at the vehicle but this offer was declined as the wheel bearing is not covered under the purchased service contract. Our General Sales Manager also reached out to offer covering part of the cost of the wheel bearing, and this offer was also declined. We again apologize that this was your experience but we have made every attempt to accommodate this issue. We thank you for your comments.

May 05, 2025 -

DragonKid89 responded

He also was very rude and said that a bad wheel bearing wouldn't make a vehicle unsafe which it actually does. So why would I trust a place that continues to lie? Your team is full of liars and all around horrible people.