Fred Martin Superstore

Mike in service is a great knowledgeable service manager. He keeps his customers in the loop and follows thru very well. He keeps his customers in the loop and follows thru very well. More

All around great experience especially kudos to the sales guy Joey! Made the experience 100 percent more better! Me and my fiancé enjoyed talking to him guy Joey! Made the experience 100 percent more better! Me and my fiancé enjoyed talking to him More

First time buyer at this dealership and the experience was amazing. I am definitely going to come back and let everyone know where to go to buy their next vehicle! was amazing. I am definitely going to come back and let everyone know where to go to buy their next vehicle! More

### Avoid Fred Martin Superstore at All Costs - Unprofessionalism and Shady Practices Abound (1/5 stars) I am absolutely appalled by my recent experience at Fred Martin Superstore, and it's Unprofessionalism and Shady Practices Abound (1/5 stars) I am absolutely appalled by my recent experience at Fred Martin Superstore, and it's high time someone called out their abysmal customer service and questionable business ethics. Two years ago, I purchased a vehicle from them that turned out to be a rolling disaster - riddled with major safety issues that I had to fix immediately out of my own pocket just to make it roadworthy. Fast-forward to now, when I brought it back for an appraisal, and things somehow managed to get even worse. From the outset, I declined their lowball offer, knowing full well the history of this lemon they sold me. But instead of handling it professionally, the manager completely lost his cool. He became visibly agitated, raising his voice and snapping, "We don't need to do business with people like you." Excuse me? This is how you treat a returning customer who's already been burned once by your dealership? It's not just rude; it's downright hostile and unprofessional. This is my second interaction with Fred Martin Superstore, and each time it's been a masterclass in how *not* to run a business - escalating from bad to utterly intolerable. The owners of this establishment seriously need to take a hard look in the mirror and overhaul their staff training and business practices before they drive away every last potential customer. Shoddy vehicles, aggressive managers, and zero accountability? No thanks. I will never set foot in Fred Martin Superstore again, and I strongly urge anyone reading this to steer clear of this company entirely. Save yourself the headache, the money, and the frustration - there are plenty of reputable dealerships out there that actually value their customers. You've been warned! More

Rude! ! Scott in services asked me do I have enough money on my American Express to pay for the service that I received!! Which I found very unprofessional ! Scott in services asked me do I have enough money on my American Express to pay for the service that I received!! Which I found very unprofessional , there were other customers around!! He continuously asked me to do sunbit, when I have enough credit on my American Express to purchase just about any car on your lot” Brand New” and pay it in FULL on That credit card!!I felt he was definitely stereotyping and completely failed!! We are teaching our son responsibility and he had to pay half of the service fee for the vehicle so I did two transactions, one with my son debit card and the other with my American Express. It really doesn’t matter how it was going to be paid, Scott asking me. Do I have enough money on my card to pay for a service that I just received was absurd. My customer service experience was better with (Olivia the month prior to this incident when I needed to get some work done to our 2019 Chrysler 300 with only 36,000 miles ) 4th and oldest vehicle in MY driveway This is our third time purchasing a vehicle from Fred Martin and this is the most rude I have been treated!! You have definitely lost a loyal customer. More

Excellent and professional and outstanding service. The only place I’ll let service my vehicle. The only place I’ll let service my vehicle. More

They knew I was on a time crunch and did amazing at getting everything completed in timely manner for me to get on with my day. It was great to feel they valued my time as well. getting everything completed in timely manner for me to get on with my day. It was great to feel they valued my time as well. More

8 minutes ago New If you are in the market for a new/used Dodge, RAM or Jeep, Fred Martin Superstore is the place to go! My husband and I have purchased 2 vehicles from them since July. They are abs new/used Dodge, RAM or Jeep, Fred Martin Superstore is the place to go! My husband and I have purchased 2 vehicles from them since July. They are absolutely the best group of people to work with. Everyone is very friendly, knowledgeable and will go above and beyond to help. Our salesman, Chris Tompkins is an absolute pleasure. We've worked with him both times and will request him everytime we want to buy from here. Vehicles are top notch and there is many to choose. The buying process is very easy from sales to finance. We are 3 hours away and we did every thing over the phone to make a smooth transaction when we arrived. 100% recommend. More

Quick and painless experience. Brandon was very helpful and got me into a beautiful Ram 1500 Bighorn. Would highly recommend him. Brandon was very helpful and got me into a beautiful Ram 1500 Bighorn. Would highly recommend him. More

Eric was fantastic. Along with everyone else here. Answered all questions and didn’t make me feel pressured at any point. Along with everyone else here. Answered all questions and didn’t make me feel pressured at any point. More