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Fred Martin Superstore

Barberton, OH

4.7
2,646 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,646 reviews

May 06, 2025

Fred Martin's is a very clean dealership with very nice people, it also has amazing amenities and is just an all around great place to be when buying or leasing a vehicle! More

by Christian P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Fred Martin Superstore responded

We're happy to hear our team could provide a great experience! Thank you for your kind words and for shopping with us. Congratulations on your new Dodge and we look forward to seeing you again!

May 05, 2025

If I could give zero stars, I would. This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with More

by DragonKid89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lisa Allison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Tracy
May 05, 2025 -

Fred Martin Superstore responded

We're sorry to hear your experience was anything less than 5-stars, however, this vehicle was purchased "as-is" and you were informed prior to purchase that this vehicle was not inspected. This was signed in multiple places. When issues arose, we offered to look at the vehicle but this offer was declined as the wheel bearing is not covered under the purchased service contract. Our General Sales Manager also reached out to offer covering part of the cost of the wheel bearing, and this offer was also declined. We again apologize that this was your experience but we have made every attempt to accommodate this issue. We thank you for your comments.

May 05, 2025 -

DragonKid89 responded

He also was very rude and said that a bad wheel bearing wouldn't make a vehicle unsafe which it actually does. So why would I trust a place that continues to lie? Your team is full of liars and all around horrible people.

May 02, 2025

I just received my reticle back from the service department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for s More

by Jkipfer16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Fred Martin Superstore responded

We're sorry to hear your experience was anything less than 5-stars. We have been made aware that a service advisor has attempted to reach out in order to get these issues resolved. We thank you for your review and we hope to get this situation solved soon.

May 02, 2025

I recently bought a 2016 Mazda 6 I Touring from Fred Martin Super Store. I had a very good experience! Thank you to Andrew Gradwohl and everyone for working with me to get me into my new car. The car b More

by edwarddowling3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Gradwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Fred Martin Superstore responded

Thank you so much for your kind words about Andrew and our team! Please reach out if there is anything else we can help out with. We appreciate your business and your support. Thank you again and congratulations on your Mazda 6!

May 02, 2025

I got my van back from Fred Martin Superstore about a week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now to More

by Annagreencpht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Fred Martin Superstore responded

Hi Anna. We thank you for bringing this to our attention and for your review.

May 01, 2025

Clean and comfortable showroom and waiting areas. Logan Riley is a great salesperson. He was friendly, patient and very knowledgeable about the cars I tested. He also stayed late to show me how to op More

by Druegsegger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Fred Martin Superstore responded

We're happy to here that Logan and our team could provide you with a great experience! Thank you so much for your kind words and for your business. Congratulations on your new Jeep and we look forward to seeing you again!

April 30, 2025

Free oil change crew is awesome! Friendly.and efficient…also appreciate the free car wash! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the Quick Lube
Apr 30, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about our Speedy team and for your business! We look forward to seeing you again!

April 30, 2025

They are very helpful and courteous. I like the dealership. I was very pleased.with the service More

by antoncross98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Fred Martin Superstore responded

Thank you for your kind words and for your business! Congratulations on your new Jeep and we look forward to seeing you again!

April 29, 2025

Professional, gets the job done! Everyone is friendly and courteous! Store is very clean with very nice waiting area. More

by Bradwhinnery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Apr 30, 2025 -

Fred Martin Superstore responded

We're happy to hear we could provide a great experience! Thank you for your kind words and for your business. We look forward to your next visit!

April 27, 2025

Huge place. The staff were friendly and helpful. I wish there could have been more negotiations regarding the price. More

by Cheriedennissmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
De’Angelo "DJ" McNeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Fred Martin Superstore responded

We're happy to hear we could provide you with a good experience! Thank you for your kind words and for choosing our team! Congratulations on your purchase and we look forward to seeing you again!