Fred Martin Superstore

Paul and Joshua at Fred Martin were absolutely outstanding. They went above and beyond to help identify and resolve the issues I was experiencing with my Dodge Charger Daytona, and they took the t outstanding. They went above and beyond to help identify and resolve the issues I was experiencing with my Dodge Charger Daytona, and they took the time to explain everything clearly and put my mind at ease throughout the entire process. Their professionalism, communication, and genuine commitment to making sure I was taken care of made a huge difference. Paul and Joshua are both tremendous assets to Fred Martin and exactly the kind of people you want representing your dealership and the Dodge brand. I truly appreciate everything they did and couldn’t be happier with the service I received. Of course my Salesman, Rob, also checked up on me while waiting on my repair so xxxxxxto Rob as well! More

The staff was very nice and professional . They were extremely helpful during my service visit. I highly recommend Fred Martin Superstore They were extremely helpful during my service visit. I highly recommend Fred Martin Superstore More

I had an absolutely wonderful experience at Fred Martin Superstore! Matt Gordon and the entire team were fantastic from beginning to end. Matt made the whole process incredibly easy and stress-free. He was Superstore! Matt Gordon and the entire team were fantastic from beginning to end. Matt made the whole process incredibly easy and stress-free. He was friendly, knowledgeable, patient, and never made me feel pressured or rushed. I truly cannot recommend him enough! John, the sales floor manager, was also awesome, and I had a great experience with the finance department as well. Everyone I worked with was friendly, helpful, and made the entire process go so smoothly. Buying a vehicle can be stressful, but this was genuinely such a great experience. I couldn’t be happier with my new vehicle or with how I was treated throughout the entire process. If you’re looking for a vehicle, definitely ask for Matt Gordon. I would recommend him and the team at Fred Martin Superstore to anyone. Five stars all the way! More

Great Experience working with Mike! Will definitely be back when I need another Jeep Grand Cherokee down the road. Will definitely be back when I need another Jeep Grand Cherokee down the road. More

Fred Martin has repaired my vehicle a few times and does great work. A slight communication issue this last service but was completely corrected and made right great work. A slight communication issue this last service but was completely corrected and made right More

I purchased a car here and when I mentioned it had issues with the engine missing when I was test driving, the guy told me that it was the way it drove but I am still having issues with the engine missing an with the engine missing when I was test driving, the guy told me that it was the way it drove but I am still having issues with the engine missing and it’s only gotten worse the three months I’ve had it due to a transmission issue. Will never go here again and they also sold me the car and had me sign before I knew it was being sold as as. More

I went for a lube, oil, filter, and tire rotation. It was super fast, I didn’t need a reservation, and I probably received more feedback from the technicians at Speedy, than I would have taking it int It was super fast, I didn’t need a reservation, and I probably received more feedback from the technicians at Speedy, than I would have taking it into a shop anywhere else. They use cameras, explain everything about your car check up, and the best part is, you never even get out of your car! It’s the fastest way to keep your car on the road. Thanks Speedy! More

Rob was one of the most helpful sales people I have worked with. You need to buy him a cup of coffee. worked with. You need to buy him a cup of coffee. More

Do not buy a car here. Placed a deposit and made an appt with Chris for 8/1 for the following Sat after my deposit. Drove 2 hrs for the appointment to test drive the car th Placed a deposit and made an appt with Chris for 8/1 for the following Sat after my deposit. Drove 2 hrs for the appointment to test drive the car that I placed a deposit on. Get there, says our last name (Brown) on their white board with the car info and the date 8/1. I believe it was Richard said Chris was on a drive and would be back in 15 min. We walk around lot looking for the car, don't see it. Walk in and ask where the car was, HE SAYS WE SOLD IT!!! Said Chris called us. We have no missed calls. However, we have a dozen text and emails about the car and receipt of deposit. Apparently text, emails, or even a carrier pigeon wasn't an option to make sure we didn't waste our time driving 2 hrs. Said the deposit was sent back, however it was not showing being put back in our account. Waited a very long time for proof of the refunded deposit, which they couldn't provide at the time being a Saturday. Richard offered to fill my tank with gas for our wasted drive, no thanks. Asked if we had any interest in another car. Obviously not since we put a deposit on this one!!! Wouldn't even look into buying anything from this dealership now anyway. What's worse is this car was going to be my son's first car, who road with us and was so excited for this car. So watching our son get completely let down by a bunch of men was infuriating. I put a 2 star bc, I understand it's harder to remove a 2 star. And, Chris never once made an appearance. So, if you purchased a 2015 Ford Fusion from Fred Martin on Barberton week of 7/27, we had a deposit down, bc they also tried to say it was sold shortly before they took our deposit and they didn't know. Update: funny how I get an email today saying a refund has been started on 8/3. Which means they lied!!!! Money is still not in my account. More

Excellent service, easiest two cars I have ever purchased. Joe Van Jura and Mike Rutherford are both great guys to work with. 10 out of 10 will get my business again purchased. Joe Van Jura and Mike Rutherford are both great guys to work with. 10 out of 10 will get my business again More