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Fred Martin Superstore

Barberton, OH

4.7
2,644 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,644 reviews

February 03, 2021

Malik was professional and patient was us and got us in the car we wanted. He possesses excellent service from top to bottom. Thank you so much! More

by slalexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Feb 03, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Malik had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 03, 2021

Good price on the truck I wanted. They were very friendly and helpful. I would recommend to anyone looking for a vehicle to check them out. More

by JEFFDANNEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Fred Martin Superstore responded

Thank you so much for your business and this review! We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

February 03, 2021

Mike Gentile and the whole car buying experience was great. Told them my budget and came back with 3 options. None of the crazy negotiations. I will continue to buy cars here. More

by tpertee1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Feb 03, 2021 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience working with Mike here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

February 03, 2021

Rob Zabel was great to work with during my purchase of a 2020 Challenger Scat Pack R/T. I am in Florida so this was my first purchase over the internet and via the telephone. Rob was very patient with me an More

by THOMASTDYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Bashoor
Feb 03, 2021 -

Fred Martin Superstore responded

Thomas, It's great to hear that Rob and Bob were able to get you exactly what you needed. Congratulations on your new 2020 Challenger Scat Pack R/T! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

February 03, 2021

Couldn't have asked for better service from Nick Shook. I made an appointment with him online. When I arrived he was waiting for me at the front desk. It was very reassuring that he had honored our meeting a More

by Jeff.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
Feb 04, 2021 -

Fred Martin Superstore responded

Jeff, Thank you for taking the time to share your feedback with us. Nick and our whole team work hard to make sure our guests have an exceptional experience. Congratulations on your new Ram! We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

February 03, 2021

I was given exceptional service from beginning to end. Everything was explained in detail regarding the vehicle info, finance and rebates or warranties available! I love my new 2020 Jeep Compass and would More

by Simba3620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rhonda in Finance, Parker Smith
Feb 03, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Peter was able to assist you with choosing the perfect 2020 Jeep Compass and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

February 02, 2021

Jeff is beyond amazing! He found the best deal to work my families budget and even played with my kid bringing him toys to play with while i signed paperwork. He was very patient with us and took the time to More

by j.langford92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Feb 02, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words regarding working with Jeff, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

February 02, 2021

Jeff is an outstanding salesman. I won’t go to anyone else for my future vehicle purchases. He makes you feel at home and shows interest in your needs. He’s not the type of salesman to push you into some More

by Anthony Geis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Feb 02, 2021 -

Fred Martin Superstore responded

Anthony, Here at Fred Martin Superstore, customer satisfaction is our #1 priority. Jeff and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

February 02, 2021

It was a breeze to lease my 2018 Compass from Jeff! I told him exactly what I was looking for, and when I got there he already had it waiting for me. With being my first lease, I had many questions but h More

by mcope0573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Feb 02, 2021 -

Fred Martin Superstore responded

We are very happy to hear Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

February 02, 2021

Amazing experience with a great staff from the first call in until I drove away. The free oil changes are a huge perk as well! More

by Carbuyer2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Easley, Jeff Dowdall
Feb 02, 2021 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

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