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Fred Martin Superstore

Barberton, OH

4.7
2,759 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,759 reviews

November 09, 2025

Great service personnel. I have always been pleased that they will let you know which repairs are a priority and which ones can wait till next time. Allowing you to budget fo More

by BATTY.KEVIN@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to your next service visit!

November 07, 2025

DO NOT BUY FROM FRED MARTIN SUPERSTORE. I WENT TO GET A NEW VEHICLE AND WAS SOLD A DAMAGED VEHICLE. THE WINDSHIELD LEAKS. I CALLED TO RETURN IT AND WAS TOLD I COULDN’T. I SIGNED A FORM S More

by shawnrdavissr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rizzotto
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Van Jura
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Fred Martin Superstore responded

Hi Shawn. We apologize for your experience, however, the information provided is false. We do not have a Five Day Return Policy on New Vehicles, and this is not a form that exists. We did, however, offer to get the issue on your vehicle repaired. We also arranged a rental during the time these repairs would be made. We apologize for your experience, but the information in your review is just not true. We thank you for your comments.

November 04, 2025

Worked with Matt Miller to turn in a lease and purchase a new Jeep. By far the best experience I have had buying a vehicle. He was super responsive, transparent and easy to work with. Made the process very s More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Fred Martin Superstore responded

Thank you for your kind words about Matt and our team! We're happy to hear we could provide you with a great experience. Congratulations on your purchase and we look forward to seeing you again!

November 03, 2025

They have a very good selection of cars. The salesman was courteous and knowledgeable. Tallon treated me very well. More

by Laddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tallon Maddern
Nov 10, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your 5-star review! Congratulations on your purchase and we look forward to seeing you again!

November 03, 2025

Awesome dealership. No hassle and did not try to push you, which was very much appreciated! Salesman was straightforward and made the process simple and easy More

by Andraya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Fred Martin Superstore responded

We're happy to hear we could provide you with a great experience! Thank you so much for your kind words and for choosing our team! Congratulations on your purchase and we look forward to seeing you again!

October 27, 2025

Rob was the most efficient salesman I have ever dealt with when buying a car. Everybody I know will be getting sent to him, outstanding on all aspects! More

by Estro7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about Rob and our team! We appreciate your business and we look forward to you next visit!

October 25, 2025

Fred Martin superstore goes above and beyond when it comes to customer service. The sales staff is friendly, courteous and very knowledgeable. The finance department focused on securing the best lending More

by swallacedpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lippard
Oct 27, 2025 -

Fred Martin Superstore responded

Thank you so much for your kind words and for taking the time to leave 5-stars! Congratulations on your purchase and we look forward to seeing you again!

October 24, 2025

Never heard of this dealership before I started searching for a specific Jeep and this was the closest one with it. I checked out their website and read their reviews. Robert Zabel stuck out to me and I More

by kertzie@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
Oct 27, 2025 -

Fred Martin Superstore responded

We are so happy to hear that Rob and our team could help out! Thank you so much for your kind words and for shopping with our team! Please reach out and let us know if we can help with anything else. Thank you again and congratulations on your purchase!

October 23, 2025

Fred Martin has been so accommodating when we have needed to purchase a vehicle. At our most recent visit, every staff member was friendly and courteous, and the buying experience was smooth! More

by Ec11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

October 23, 2025

I must say that Kelli S. and everyone at Fred Martin are amazing! I’ve purchased two cars there so far and I will continue to go there anytime I need a vehicle ! The servic More

by tfetzer1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Fred Martin Superstore responded

Thank you for your kind words about Kelli and our team! We're happy to hear we could provide great experience! Thank you for your business and we look forward to seeing you again!

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