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Fred Martin Superstore

Barberton, OH

4.7
2,652 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,652 reviews

March 18, 2023

Rob Zabel is fabulous! He took excellent care of us and made the whole process seamless. We continue to go back to Rob! More

by Kduncan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Rob here at Fred Martin Superstore. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

March 18, 2023

I bought a car from Matt who was great. However, John Rizzo is a complete xxxxxx and can eat a bag of xxxxx. I have never encountered such an arrogant, disrespectful jerk, and he almost co More

by VCWEIKART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was also great and made it right.
Mar 20, 2023 -

Fred Martin Superstore responded

Thank you for the kind words about Matt and we're happy he was able to give you a positive experience overall. When you get a chance, please email us at Fmcares@fmcars.com and let us know in detail what happened with the other employee. Thank you for your review.

March 17, 2023

I didn’t have much money to work with and he helped me get a car that day. He was nice and understanding. More

by MELISSANN_1981
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

March 16, 2023

They worked with me and husband and find a lender to help use get a car Thanks More

by Cinbrady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Mar 17, 2023 -

Fred Martin Superstore responded

Thank you! Your review and your business mean a lot to us. We're glad that Alex was able to get you into the right vehicle! Thank your for your review and we hope to make your next car buying experience a 5-star one!

March 14, 2023

Everyone at Fred Martin that I’ve dealt with was very kind and friendly and I would recommend this dealership to anyone More

by MISSYDALE0421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar, Richard Bacon
Mar 14, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to leave us 5-stars! We're happy that Joseph and Richard were able to get you into the right vehicle! Thank you for choosing us and congratulations on your new Ram!

March 14, 2023

They were fast to respond to my inquiry, and made the sale of my van very easy. More

by HONETOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bacon, Joe Boughton
Mar 14, 2023 -

Fred Martin Superstore responded

We're happy to hear it! Thank you so much for business and for the 5-star review! Congratulations on your new Ram and we hope to see you again for the next one!

March 13, 2023

I bought my trade in 11 years ago. I was very happy with it I'm hoping I have the same with the new one I bought More

by wbecky41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Fred Martin Superstore responded

We hope so too! Thank you so much for your business and for giving us a high rating! Congratulations on your purchase and we hope to make your next visit 5-stars!

March 11, 2023

Amazing service I have been looking for a vehicle for almost 2 years my credit was not good. Some dealerships I went to I was made to feel bad. Trey at Fred Martin treated me like a friend. There was no More

by Keldartoth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhonda in Financial Department , Trey Mihok
Mar 13, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-star review! We're glad Trey and Rhonda were able to make you feel welcomed! We're glad that we earned your business and look forward to working with you again! Congratulations on your purchase!

March 09, 2023

The best car buying experience I’ve ever had. They are all so very nice and knowledgeable. Made the whole process seamless. Will continue with them in the future. More

by rcover77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok, Alex Wiandt
Mar 09, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

March 08, 2023

Very friendly and working with me on my second cor! ! Thank you for all you did!! More

by PIECEJJ57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

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