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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,653 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,653 reviews

February 23, 2023

Good selection, convenient hours, knowledgeable sales staff, transparency, no hidden costs, dealership location is easily accessible More

by B_WALTER60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
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Feb 24, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-star review! We appreciate you choosing to work with us and we hope to see you back in the future! Congratulations on your new Jeep!

February 22, 2023

Mike and Kerry made buying a car an enjoyable experience! ! I'm extremely happy with my 2018 Camaro 2SS!! I bought the prettiest car on the lot!! Thanks guys!!! I appreciate You!! Candy Eye More

by CANDYZGONEBAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Crawford
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Feb 23, 2023 -

Fred Martin Superstore responded

We appreciate YOU! Thank you so much for purchasing with us and for your kind words about Mike and Kerry. We appreciate your 5-star rating and your review! Congratulations on your Camaro!

February 22, 2023

Rob Zabel was helpful, kind and honest. His knowledge gave us confidence buying our vehicle More

by Jade63013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you for the 5-stars and your business! Congratulations on your purchase and we hope to see you back for the next one!

February 20, 2023

Friendly and alternative to our needs. Never pushy alway up front. Have purchased 4 cars all good experience More

by Mpennstate00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial guy
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Feb 20, 2023 -

Mpennstate00 responded

Rob is a great and friendly caring salesman

Feb 20, 2023 -

Mpennstate00 responded

Financial guy got us in and out quickly very professional.

Feb 20, 2023 -

Fred Martin Superstore responded

Thank you so much for your 5-star review! Rob is definitely one of our finest and we appreciate your kind words about him! We're glad he was able to take care of you. Congratulations on your purchase and we hope to see you again for the next one!

February 18, 2023

Everyone was really nice, displayed excellent customer service. Alex was excellent, he made sure to get us into a car we were looking for and loved! More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bacon, Alex Wiandt
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Feb 18, 2023 -

Fred Martin Superstore responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 17, 2023

I almost bought a lower version of my Jeep from the local dealer in Pittsburgh. I would have settled for the model they had and I really needed a car. That dealer lost my trust when they began to back peddle More

by PATHODGE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bulgrin
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Feb 18, 2023 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle! If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

February 15, 2023

We Just another Car from Rob Zable. Once again he treated us fantastic. Bob in finance was great again. Every time we buy a car from FMSS, these two always treat us like family. Than More

by Jeff and Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-star review! We're so glad to have earned your business and your trust. Our team works hard to make sure our customers get treated right. Thank you for giving Rob and Bob shout-outs! Congratulations on your new Ram!

February 14, 2023

I filled out a credit app not expecting what I walked away with. I definitely had a challenging situation. All the way around an amazing experience. Alex took amazing care of me and put me into the vehi More

by hpb6429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry and Kurt I believe., Richard Bacon, Alex Wiandt
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Feb 15, 2023 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex and our team here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

February 13, 2023

Good experience have bought four vehicles from this store if I ever need another would buy here again More

by THEMADROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Joe my salesmen
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Feb 13, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're glad we have earned your business and we hope to see you back for your next service appointment!

February 13, 2023

The customer service was excellent and everyone was very friendly and helpful and look forward to doing future business with them More

by CRAIGBRUMMEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

Fred Martin Superstore responded

It's great to hear that we were able to help you out, Craig. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

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