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Fred Martin Superstore
Barberton, OH
2,644 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,644 reviews
August 06, 2022
Geoff Mike and Lisa are the best sales person there great professionals DONT deal with Tim professionals DONT deal with Tim More
by RONR89
Verified Customer
August 06, 2022
Everyone from the ground up is awesome . From the start of the buying process to the end I couldn’t be more pleased with the staff and the process . I love my new car and am so thankful for From the start of the buying process to the end I couldn’t be more pleased with the staff and the process . I love my new car and am so thankful for everyone’s help in making my dreams come true. Thank you Fred Martin !!!! More
by SHAKEYSLADY076
Employees Worked With
August 04, 2022
It was a good dealership our sales guy was really nice and worked with us to get the best deal and worked with us to get the best deal More
by tartertasha
August 03, 2022
Our experience was great from start to finish. Leah and Greg were very helpful and we recommend them to everyone Leah and Greg were very helpful and we recommend them to everyone More
by Flanagan0258
August 03, 2022
Rob is amazing and customer centric. He'll always go out of the way to find you that perfect vehicle and the lowest price possible. It's always a pleasure to work from Rob as he works ha He'll always go out of the way to find you that perfect vehicle and the lowest price possible. It's always a pleasure to work from Rob as he works hard to earn your business More
by Eddie
Employees Worked With
August 02, 2022
Matt was great! The entire experience at the dealership was 5 star! 2nd car I’ve got from them! The entire experience at the dealership was 5 star! 2nd car I’ve got from them! More
by Scarletc3535
Employees Worked With
August 02, 2022
The people who I dealt with were very nice, as I would expect of any decent human trying to get my business. Nothing went above and beyond, the small things I had asked for to put my mind at ease were eit expect of any decent human trying to get my business. Nothing went above and beyond, the small things I had asked for to put my mind at ease were either not delivered or not to my satisfaction. I got the car I wanted at a decent price but came out of pocket soon after on some items that should have been included, like new wipers. I asked for the car to be “detailed” when handed over and aside from some tire shine and a drive through car wash I was given a $35,000 vehicle with dirty smeared windows, dusty dashboard and not even vacuumed. “We detail the cars when they come in”… so what about all the bugs and tar I’ve had to have professionally buffed out?Free oil changes is a nice touch. I’m sorry but I’m just being honest, I’m answering a text asking “if I wouldn’t mind doing a survey, and my response is “would you mind detailing this car that many people have been test driving for weeks?” More
by davidjmul66
Employees Worked With
Not doing that
August 02, 2022
Another terrific experience here! Tim is awesome! He is very knowledgeable and great to work with! He listens to what you are looking for and provides exactly that! Tim is awesome! He is very knowledgeable and great to work with! He listens to what you are looking for and provides exactly that! More
by Djhnine
Employees Worked With
Tim Bulgrin
