Freehold Subaru
Freehold, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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This was a stress free straight forward and very professional purchase. Lester Soto was very knowledgeable and a pleasure to work with. professional purchase. Lester Soto was very knowledgeable and a pleasure to work with. More
Mike and the team at Subaru Freehold are the best. This is the 3rd car I have purchased from them and I could not be happier with the service they offer! This is the 3rd car I have purchased from them and I could not be happier with the service they offer! More
Great experience super friendly and helpful. We got the exact car we wanted will come back again in the future! We got the exact car we wanted will come back again in the future! More
A great experience thanks to. Carlos Ramos III. Fair price, no surprises, fast process. Excellent. Carlos Ramos III. Fair price, no surprises, fast process. Excellent. More
I had an outstanding experience at the freehold Subaru dealership ! They made everything quick, easy and painless . They took the time to fully explain every little button on this suv and there are a lot dealership ! They made everything quick, easy and painless . They took the time to fully explain every little button on this suv and there are a lot of them. I would recommend them to anyone. More
He was a great guy and very helpful to me I would recommend him to anyone who needs a car. recommend him to anyone who needs a car. More
Lester, Brandon, and the team at Freehold Subaru were great to work with. Excellent service. Highly recommend them! Looking forward to outdoor adventures in my new Crosstrek Wilderness! great to work with. Excellent service. Highly recommend them! Looking forward to outdoor adventures in my new Crosstrek Wilderness! More
Picked up our 2024 Forester Touring last week that was special ordered a few months ago. Excellent experience with Carlos Ramos and Shane Boyce. No trying to add or pressure my wife and I into anything w special ordered a few months ago. Excellent experience with Carlos Ramos and Shane Boyce. No trying to add or pressure my wife and I into anything we did not ask for. Very professional, they kept their word. Probably the best car buying experience. More
Yuliya Shvartsman assisted me when I purchased my 2023 Subaru Forester this past week. She was not pushy and super helpful throughout the process. I would recommend her if you're looking to get a vehicle, Subaru Forester this past week. She was not pushy and super helpful throughout the process. I would recommend her if you're looking to get a vehicle, More
Brian was very professional and courteous. Answered our questions fully and when there was a discrepancy on the pricing, he went to his manager and had it corrected without any hassle. The up Answered our questions fully and when there was a discrepancy on the pricing, he went to his manager and had it corrected without any hassle. The upfront process of the transaction was great, so please don't let the rest of this review reflect poorly on Brian!. However, it went straight downhill when we sat with the Nick in Finance. He attempted to sell us an extended warranty that he said cost $1,795, but will only cost us an additional $20 monthly on a 48 month loan; but doing the math, it should actually cost $41 monthly? No way were they "giving" us the difference, so it was obvious he was hiding something. What he actually did was he told us we were getting the promotional int. rate of 3.99% as advertised, but in fact he calculated the payment based 5.99%, which increased the payment $21 so we would think we are only paying $20 more a month for the warranty.. We kept asking him how he came up with the numbers and he said it's complicated; he tried many ways to explain it, but noting he said made sense. After about 10 minutes he said "you got me, it's a sales technique and I lied to you". I thought he was kidding but he said "you caught me and I manned up to it, so let's move on". Not going to go through all the words that followed, but it got heated. The General Manager got involved and apologized for Nick's behavior and reduced the price where they actually ate an additional $1,000 due to the finance guy's behavior. We have no idea if this was a planned "sales" tactic endorsed and practiced by the dealership, or if it was the finance guy's doing so he can make a few dollars in commission? Either way, it was an experience that should concern anyone that goes to this dealership., you should know the numbers and read and question everything until you get 100% understanding of what you are agreeing to. More