Freehold Subaru

Our 4th Subaru, and this by far was our most pleasant buying experience. Yuliya Shvartsman provided such excellent service. She was knowledgeable, polite and straightforward. We never felt like we were b buying experience. Yuliya Shvartsman provided such excellent service. She was knowledgeable, polite and straightforward. We never felt like we were being rushed or pushed into making a decision and so happy with the decision we did make. Yuliya, you were right about the color, I love it! Highly recommend More

Both Carlos and the Dealership staff were wonderful. Very knowledgeable and were willing to work with me regarding any questions about the cars as well as flexible with adjusting or finding a price that Very knowledgeable and were willing to work with me regarding any questions about the cars as well as flexible with adjusting or finding a price that we could meet on. Overall amazing experience and would highly recommend working with Carlos and the Dealership staff. More

My wife and I have purchased vehicles from Maryland to Pennsylvania, this has been the best experience purchasing a vehicle. Worked with Carlos Ramos and sales manager Sean Boyce. Outstanding profession Pennsylvania, this has been the best experience purchasing a vehicle. Worked with Carlos Ramos and sales manager Sean Boyce. Outstanding professionalism, very relaxed no pressure. Ordered a2034 Forester to our specifications. In addition, they helped our daughter lease a 24 Legacy with the pricing she needed to be. Will recommend to others. More

Lester Soto was great to work with, just bought my second car from him - the third from Freehold Subaru. Great dealership and great service department. Would highly recommend them. Whole process was great an car from him - the third from Freehold Subaru. Great dealership and great service department. Would highly recommend them. Whole process was great and efficient and Lester couldn’t have been more helpful. More

1. I brought my car in for an "Express" oil change and tire rotation, for which the web site and mailings said I needed no appointment. I was told it would be at least two and a half hours to wait, and t tire rotation, for which the web site and mailings said I needed no appointment. I was told it would be at least two and a half hours to wait, and that it would be better for me to make an appointment for the following week. I said just do the work, I am here already. So "Express" did not exist. It took about three hours. 2. I told the service rep. (Stephanie) to make sure my tire pressure was done properly after the rotation, because I had had problems with this in the past. Tire pressure was done incorrectly once again, although Stephanie told me it was done to spec from the door sticker. 3. My trunk area was left in disarray, which I discovered when I got home. Cargo tray was bent, and cargo floor pieces were all over the place. 4. I am a little skeptical that the tire rotation was done, because no one asked me where the key to the wheel locks was located. But I have no way to really tell. 4. Surprise---this dealership now places a surcharge on every credit card transaction. Now I know. Guess I should have brought cash with me. I have bought my last three vehicles from this dealership, two Foresters and an Outback. I have given my salesperson (Carlos) an excellent review on this site. But the service department has been deteriorating in my view, and today's visit was the most annoying yet. (Updated: changed rating from 2 to 3 stars and recommendation from NO to YES) Service advisor Stephanie contacted me with an apology and some compensation (free oil change) for the mistakes that were made. She assured me that the tire rotation had been done (evidently repair work is recorded) and I do feel more confident about that now. More

Thank you Mike and Steve for helping me get a great value/deal on a pre-owned Subaru for my daughter. Couldn't have gone easier! Great customer service. value/deal on a pre-owned Subaru for my daughter. Couldn't have gone easier! Great customer service. More

I recently turned in my Impreza lease and bought a new Outback. Brian helped me pick the model that had the features that I wanted. Working with him and the manager, I got a good deal and would recommend Outback. Brian helped me pick the model that had the features that I wanted. Working with him and the manager, I got a good deal and would recommend buying or leasing from this dealer. More

John DePalma is the man who can help you through your introduction to the vehicle, particularly the complex EyeSight Driver Assist system. Will spend as long as required to insure you understand the use introduction to the vehicle, particularly the complex EyeSight Driver Assist system. Will spend as long as required to insure you understand the use of the system, and can use it to enhance your safe driving. Problem with any part of the system - give John a call and he'll sort it out. Professional and friendly. More

I recently purchased a new Subaru Crosstrek from Freehold Subaru, and I would like to give a special shout-out to Sean, my sales representative. Sean was absolutely amazing to work with! He was friendly, kno Subaru, and I would like to give a special shout-out to Sean, my sales representative. Sean was absolutely amazing to work with! He was friendly, knowledgeable, and went above and beyond to get me everything I needed. I was particularly impressed with Sean's willingness to work on a Sunday to give me insurance details so I would have it ready beforehand. He also spent time with my 100-pound German Shepherd, Ranger, while I was finalizing the purchasing process! The overall car buying process was quick and efficient. Sean was very organized and kept me updated on the status of my order. He also made sure that I understood all of the paperwork involved in the purchase. I would definitely recommend Freehold Subaru and Sean to anyone in the market for a new car. Sean is a great sales representative who will go the extra mile to make sure you have a positive car buying experience. Thank you again, Sean, for everything! I love my new Crosstrek! More

This is our first purchase of a Subaru after several recommendations from other Subaru owners. We purchased a 0224 Subaru Crosstrek with the help of our sales consultant Sean Brand. The entire process recommendations from other Subaru owners. We purchased a 0224 Subaru Crosstrek with the help of our sales consultant Sean Brand. The entire process was stress free, informative and took no time at all. All questions were answered, some after being researched by Sean. There was never any feeling of being pressured to make any decision. You have a great sales rep in Sean and we thank him for his help making this big decision. More