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Freehold Subaru
Freehold, NJ
1,050 Reviews
At Freehold Subaru, we're dedicated to creating an enjoyable car-buying experience for our customers. We strive to meet your every need and provide unmatched service for the Freehold, Colts Neck, Manalapan, Englishtown, Farmingdale, Howell, Malrboro, Morganville, and Millstone areas. Our experienced staff are seasoned in helping customers find the cars or trucks they've always wanted. From a large inventory to a trusted auto body shop for repairs, Freehold Subaru has a lot to offer our customers, and we hope to be your first choice for all of your automotive needs.
Our large inventory is comprised of the latest Subaru models, such as the Subaru Legacy, Forester, Impreza, Outback, Crosstrek, Ascent and BRZ, as well as a variety of used makes and models. All of our vehicles have gone through our detailed quality inspection to ensure we carry only the most reliable cars and trucks. With an expansive selection of reputable vehicles, we guarantee you'll have the options you want when car shopping. We believe there's something for everyone in our inventory.
Part of what makes our customer service outstanding is our financing team. When you've decided you're ready to purchase a vehicle, this team will help you throughout the process. Whether you're interested in buying, leasing, or financing, we provide a multitude of options for all of our customers. For more information about financing, fill out a finance application.
Our knowledgeable and experienced technicians are skilled in routine maintenance and making the necessary repairs to keep your vehicle in great condition. Trust our auto shop with any service you need, including routine maintenance such as oil changes, filter replacements, and tire alignments.
When your vehicle has to be repaired and needs a replacement part, it's best to use original equipment manufacturer (OEM). At Freehold Subaru, our Parts Center carries a large stock of Subaru OEM parts at all times so your Subaru can be repaired with the parts it was made with. And if a part is ever out of stock, we'll order it and have it delivered.
For discounts on our new and pre-owned vehicles, services, and parts, check out the Freehold Subaru Specials. As a part of our dedication to our customers of Old Bridge, Lakewood, Tinton Falls and Toms River, it's important to us to keep costs down and prices affordable.
At Freehold Subaru, we understand that car buying can be a stressful process, but we're committed to helping you along the way. Our staff of professionals has the skills and experience to assist you with everything you may need. Trust our reliable team to help you find the right car for you and keep it running smoothly. From a large selection of brand-new Subarus to pre-owned models, we guarantee you'll find something you love.
Come to Freehold Subaru today, located at 299 South Street, and test drive the car you've always wanted!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,050 reviews
February 15, 2018
New Subaru Forester Excellent job with both the sale and the Encore visit. Steve was very nice and helpful during the sale. John was very nice and helpful during the Enco Excellent job with both the sale and the Encore visit. Steve was very nice and helpful during the sale. John was very nice and helpful during the Encore visit and really helped me learn about the features of the car in a way that I would have never figured out myself. I recommended this dealership to my father-in-law and he bought a car there too right after I bought mine. More
by Anna
February 14, 2018
Educational & very Informative 1 hour meeting with John. We met with John this morning (Feb 14, 2018). John not only covered all the safety equipment in our 2018 Legacy but educated us in all the main featur We met with John this morning (Feb 14, 2018). John not only covered all the safety equipment in our 2018 Legacy but educated us in all the main features and ensure that we had an operating knowledge of each function. Its a very worth while class as you will start to appreciate all the functions that Subaru installed in your vehicle. He also offer to follow up a few additional items for which we had queries. 1 hour very well spent. Highly recommend it. More
by Kleberr
February 13, 2018
Waste of Time My new 2018 Subaru Outback is only a few weeks old, and already has problems with the sound system. The hours at all the Subaru Service centers in the My new 2018 Subaru Outback is only a few weeks old, and already has problems with the sound system. The hours at all the Subaru Service centers in the area for this type of problem are really inconvenient (weekday mornings and early afternoons only). I left work early for a 2:30 appt. The check in process took longer than it should have, and the same person asked my name 3 times, which was not an impressive start. After waiting 75 minutes with no update on my vehicle (trying simply to have it diagnosed, not fixed), I went back to the service desk and inquired as to the status of my car. I was told it hadn't even been looked at yet. I was told there were two cars ahead of mine, and the service representative couldn't give me an estimate on when it might be seen. I asked them to grab my car for me, and am never going back to this service center. These places need to learn to staff appropriately, not overbook their schedules, and in the event they're still running late, call and let their customers with apts know that know so they're not wasting everyone's time. The expectation that I should willingly spend several hours during the business day to simply find out what's wrong with my brand new Subaru is utterly ridiculous. The manager phoned me after I left, and I missed his call because I was driving. I called back, left my name, and his voicemail cut me off before I could say more. I didn't receive a callback thereafter. This place is terrible. If you value your time, go elsewhere. More
by Laura D
Employees Worked With
February 09, 2018
excellent John DePalma was patient, thorough, supportive, knowledgeable and everything else a good instructor should be and that's coming from a retired teacher John DePalma was patient, thorough, supportive, knowledgeable and everything else a good instructor should be and that's coming from a retired teacher of 36 years in the public schools of NYC. I felt confident asking him any of the "silly" questions a technologically challenged person could think of. Kudos to John and to Subaru for hiring him and offering such a valuable service to its customers. More
by Lynne Anderson
Employees Worked With
February 04, 2018
Given personalized service from the entire Freehold team This dealership which is family owned not only works for the sale but after the sale. They want you to remain a life long satisfied client. They know This dealership which is family owned not only works for the sale but after the sale. They want you to remain a life long satisfied client. They know a happy customer will spread the word, which is the way a auto dealership should operate. More
by Mrbus
Employees Worked With
Other Employees :
Ray Montgomery
January 31, 2018
Encore delivery session very informative! This is my first Subaru purchase,but won't be my last! Purchase process to the finance manager to the encore delivery session were the best I have co This is my first Subaru purchase,but won't be my last! Purchase process to the finance manager to the encore delivery session were the best I have come across and will highly recommend the dealer to friends and family! John More
by john122
January 31, 2018
Exceptional I love the place . I was given the time to decide on what I wanted, and didn't feel pressured. It was a pleasant experience, unlike many before in oth I love the place . I was given the time to decide on what I wanted, and didn't feel pressured. It was a pleasant experience, unlike many before in other places. More
by donj1947
Employees Worked With
PJ Degrande
January 30, 2018
Outstanding sales and delivery service by Freehold Subaru The sales experience with manager Steve Boyce was excellent. Steve is straight-forward; reliable, and honest. He is a terrific representative of th The sales experience with manager Steve Boyce was excellent. Steve is straight-forward; reliable, and honest. He is a terrific representative of the Freehold Subaru dealership. The "closing of paperwork" experience with Mike Moursy was also very favorable. Mike is efficient, friendly, and a pleasure to deal with. The concierge follow-up with John DePalma was totally gratifying. John is very tech-savvy, patient, knowledgeable, and personable. He easily explained all of the engineering features of the Outback. More
by 1775E18th
January 28, 2018
To learn the cars instrument panel John was very informative and willing to answer any questions. I have enjoyed leasing a Subaru for the past five years, the first two were Outbacks no John was very informative and willing to answer any questions. I have enjoyed leasing a Subaru for the past five years, the first two were Outbacks now I have the Forester and John showed me the workings of this car which are alittle different then the Outback. Thanks again John. More
by nancy e maver
Employees Worked With
January 28, 2018
Made the experience stressless. From the minute I walked into the dealership to when I drove off the lot they made me feel comfortable. Everyone from the sales rep to the finance per From the minute I walked into the dealership to when I drove off the lot they made me feel comfortable. Everyone from the sales rep to the finance person were professional but also down to earth and very friendly. More
by George M
