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Fremont Toyota

Fremont, CA

4.7
4,207 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,207 reviews

May 17, 2021

There is a great service to my Toyota Sienna, especially thanks Ramiro Orozco's help. We just feel the overall costs are still really expensive and exceeded our budget a little bit. Thanks for all of your g More

by JIM CHANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
May 18, 2021 -

Fremont Toyota responded

Thanks for visiting us and for sharing these thoughts with us, Jim! See you next time!

May 15, 2021

Our salesperson did a really wonderful job of taking great care of our new car needs. We recommend your dealership to anyone in the market for a car. More

by MCDANIELJAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Fremont Toyota responded

Thanks for leaving us a review, we're happy to hear that your salesperson did a wonderful job. We hope we can see you back again in the future!

May 14, 2021

Ritchell was very patient in explaining the process in making car purchase. She helped us to get better deal and was very professional. Highly recommend to look out for Ritchell at Fremont Toyota. More

by chandan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
May 17, 2021 -

Fremont Toyota responded

We're happy to know that Ritchell was patient and professional. Enjoy the new ride, and let us know if you need anything else!

May 13, 2021

Bought a used ram truck from here. I was told I would get the second key mailed to me then a few days later I was told there was no key. Salesperson will lie to get a sale. More

by ORDONEZB1984
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Razvan
May 19, 2021 -

Fremont Toyota responded

We appreciate you taking the time to tell us about your visit. We apologize for any mistake or miscommunication from our team; please know honesty is extremely important to us and it was never our intention to mislead you in any way. We are very disappointed to know you feel this way and request that you reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com so we can discuss this with you further. Thank you.

May 13, 2021

Ritchell patiently walked me through all the details of my car purchase. She was very professional and helped me through a good deal by discussing with her managers. More

by Farooq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
May 14, 2021 -

Fremont Toyota responded

Thank you so much for your feedback on Ritchell and the team! We're happy to hear that she was very professional and helped you through a good deal by consulting our managers. We want to do everything in our power that you get the perfect vehicle for your needs. Take care, and have a wonderful weekend!

May 13, 2021

My husband and I interacted with Micky in the service department. We have worked with him in the past, so we were very happy to see him again! He was courteous, professional, answered all our questions a More

by Marsha & Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
May 14, 2021 -

Fremont Toyota responded

Thank you so much, Marsha, for your feedback on Micky and the team! We're very happy to hear that he brought a pleasant experience for you and your husband. If there's anything else our team can do for you, just let us know. We're always happy to help!

May 12, 2021

Great service very professional people plus it didn’t took us all day to buy a vehicle which usually happens everything was was very fast . More

by Kashmir Singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Obee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Fremont Toyota responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fremont Toyota. We are happy to hear our team was able to work efficiently for you as well. Feel free to reach out to us if you need anything. Have a wonderful day and enjoy your new vehicle.

May 12, 2021

Mike was great to work with. Not pushy. Helpful. 25 Mike was great to work with. Not pushy. Helpful. 25 words is an onerous requirement when I can say what I want in fewer words. More

by CHAMBERS.MARYE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Fremont Toyota responded

Thank you for taking the time to review us! We are happy to hear that Mike was helpful during your time at Fremont Toyota. Please let us know if there is anything else we can do for you.

May 12, 2021

I worked with Mr Reza Khan in the service department and he was very kind and professional. He did a great job explaining the service and made sure I was out fast because of some work. I felt that my car an More

by BRAHMJEETDHILLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Khan
May 13, 2021 -

Fremont Toyota responded

It sounds like you had a great experience at the Fremont Toyota Service Center! We are happy to hear that Reza was so helpful during your visit. Our employees pride themselves on excellent customer service and are always glad to deliver. If you come across any future automotive needs, please don't hesitate to call or schedule an appointment.

May 12, 2021

Great service and professional it is very easy when I go there my turn comes right away and they treat me nice and I am happy about service More

by MOHANCHAND1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza
May 13, 2021 -

Fremont Toyota responded

Thank you for the five-star rating! The Fremont Toyota Service Center is always happy to serve, and we are glad we were able to get you in right away. Your business is valuable to us and we hope you will consider choosing us again in the future.

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