Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
2,741 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram
Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX.
Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer.
Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models.
We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,741 reviews
August 21, 2025
Really Good Service from this place. Davis and his team. Good communication all the time. Thank you very much Davis. I recommend Davis and his team at Frisco Chrysler & Dodge! Davis and his team. Good communication all the time. Thank you very much Davis. I recommend Davis and his team at Frisco Chrysler & Dodge! More
by Leobardo santos
Verified CustomerEmployees Worked With
August 21, 2025
Daphne was excellent! ! She kept me well informed and was very easy to work with. Thanks!! ! She kept me well informed and was very easy to work with. Thanks!! More
by impulseme
August 20, 2025
Took my car in to get maintenance done. Picked it up with a two huge cracks in the front windshield and all they said was they were gonna do investigation. Haven’t heard from management or Picked it up with a two huge cracks in the front windshield and all they said was they were gonna do investigation. Haven’t heard from management or anyone else regarding them fixing and paying for my window. More
by joshdnolz
August 20, 2025
New environment, new service is New environment, new service is great New environment, new service is great service is great New environment, new service is great More
by Uncle Zhou
August 20, 2025
Brian was awesome he keept in contact throughout the pricess and even got it ready early... nice job pricess and even got it ready early... nice job More
by GLCHAPIN
Employees Worked With
August 19, 2025
Chris was very thorough and ensured my truck was diagnosed and repaired in a timely manner. Really like Chris diagnosed and repaired in a timely manner. Really like Chris More
by wicksjaw77
Employees Worked With
August 19, 2025
Willing to make a sale. Needs to work on better pricing accuracy and transparency with dealer discounts and rebates. Sales contract figures are difficult to calculate agains Needs to work on better pricing accuracy and transparency with dealer discounts and rebates. Sales contract figures are difficult to calculate against the sales agreement. Deal was pressured and rushed with several sales people involved. More
by Beanor
Employees Worked With
Other Employees :
Michael Torres
August 19, 2025
Well, what I like about coming to Frisco Dodge dealership is that you always feel like you’re at home the people are very friendly all the service people there are very informative about what you are looking is that you always feel like you’re at home the people are very friendly all the service people there are very informative about what you are looking for and inquiring about your vehicle for particularly my jeep. I always feel like like I can Get things done and know that is gonna get done right as always been worth the drive to come there because I know that the service is always gonna be on the Mark More
by zulamae47
August 18, 2025
Extremely disappointed with the service. If I could give a zero rating, I would. It’s frustrating when staff are unable to perform their duties effectively, and it reflects poorly on the ove If I could give a zero rating, I would. It’s frustrating when staff are unable to perform their duties effectively, and it reflects poorly on the overall experience. I am writing to express my extreme dissatisfaction with the service I received at Frisco Jeep, specifically under the supervision of Chris and Ryan. My experience has been nothing short of a nightmare. I initially brought my vehicle in for sunroof and radio repairs, as everything else was functioning correctly. What followed has caused me significant financial loss, stress, and danger to my life. The sunroof repair was handled incompetently from the start. I had to wait 10 days for a proper fix, during which I was paying for a rental car. When I was finally told my car would be ready, it was not. Their “repair” attempts repeatedly failed. During this process, the service team mishandled my battery, creating additional problems that were not there before. Even after multiple visits: The sunroof was initially non-functional and only partially fixed after the third visit. They damaged my door sensor. The radio still does not work properly. At one point, due to their negligence, my car stopped working in the middle of a busy road, putting me and my wife at serious risk. I had to call 911 and pay out-of-pocket for towing. When I reported this, the response from Chris was dismissive, insisting I bring the car in again at my own expense before they would even investigate. The service team, particularly Chris and Ryan, continuously pushed me for unnecessary battery replacements. Independent mechanics confirmed that the battery was fine and the alternator was functional. They blatantly tried to upsell me services and manipulate me, while physically damaging my vehicle with scratches and dents. When confronted, Ryan refused to take responsibility and lied about the damage. I have proof showing these damages were not present before. This level of incompetence, negligence, and dishonesty is unacceptable. Chris, Ryan, and the Frisco Jeep service team have completely failed in their duties and have caused me financial, physical, and emotional harm. I demand this issue be escalated to upper management immediately, and I expect full resolution, including compensation for the damages and poor service. If this is not resolved promptly, I will take legal action to recover my losses and hold your dealership accountable. This entire experience has been the worst decision of my life. I trusted your dealership with my vehicle, and your team has proven they are utterly incapable of handling basic repairs without causing further problems. More
by CK
August 17, 2025
Ms. Daphne Benedict was very helpful and professional at her job . Keep up the great work. her job . Keep up the great work. More
by Hemanth
Employees Worked With
