
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The dealership is very friendly and knowledgeable of my vehicle. Derrick Johnson has wonderful communication skills. He’s approachable when asking him questions. vehicle. Derrick Johnson has wonderful communication skills. He’s approachable when asking him questions. More
My dad called to talk to John and actually had to ask him 'if he really worked at a dealership..' because his service and knowledge was under par. He was very quick to tell me I was wrong about what we discu 'if he really worked at a dealership..' because his service and knowledge was under par. He was very quick to tell me I was wrong about what we discussed, and I thought that the customer is supposed to be right, but he argued with me. It was hard to get him on the phone. He blamed things on me and was unprofessional on how he tried to correct me. More
Jon went above and beyond to get my vehicle repaired and serviced in time. He was in constant communication, and made sure we were well taken care of. serviced in time. He was in constant communication, and made sure we were well taken care of. More
Took advantage of a deal they were offering on synthetic oil changes. Daphne was very helpful and kept me informed. Every staff member I encountered was friendly. Would recommend. oil changes. Daphne was very helpful and kept me informed. Every staff member I encountered was friendly. Would recommend. More
Davis, always awesome — don’t know what we’d do without him! He always provides such great service with perfect communication and understanding of the situation, always going above and beyond! him! He always provides such great service with perfect communication and understanding of the situation, always going above and beyond! More
Brian was very helpful and communicated how long the service would take and kept me updated. service would take and kept me updated. More
Frustrating and Disappointing Experience Buying the vehicle was the easiest part — everything after that was a hassle. Our salesman stopped answering phone calls and text messages Monday morning, despi vehicle was the easiest part — everything after that was a hassle. Our salesman stopped answering phone calls and text messages Monday morning, despite promising he’d be there to help with pickup. We left the vehicle over the weekend for upgrades that were supposed to be completed by Monday morning. When we arrived, the truck wasn't ready. It was covered in bird poop, had less than half a tank of fuel, and none of the upgrades were completed. Even worse, there was a dent and scratch on the passenger door that definitely wasn’t there when we bought it. What should’ve been a simple 10-minute pickup for a fully paid-for vehicle turned into a nearly two-hour waste of time. The sales team couldn’t reach our salesman, couldn’t locate the keys, and had no idea where the floor mats were — the same ones they promised when we purchased the truck. By the time we finally got the vehicle, we were completely fed up and just wanted to leave. Given how poorly the morning had gone, we had no faith they’d do anything about the damage, the missing items, or the fact they didn’t even bother to fill the tank as promised. The whole thing was a frustrating, disappointing mess — and we won’t be back. More
Our go to dealership. Fair and honest sales people who seem to care about the customer. Fair and honest sales people who seem to care about the customer. More