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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,690 Reviews

1,690 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 20, 2025

Very bad experience. My truck stayed at the dealership for a week but no work was done. You can never get anyone on the phone or get any update. Had to drive to the deale More

by Hamza
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Becky Cunneen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

I recently came into the dealership for an oil change. Hunter Pearce was there to greet me and handle any concerns I had. He had my vehicle serviced and ready in under an hour. Hunter is kind and attentiv More

by Swright2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Fast and responsive, job well done. Found the problem and resolved. Thanks for the fast turnaround. More

by Rodneyhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad you found our service fast and responsive. Thank you for the feedback, and take care!

May 19, 2025

Everybody I have talked to was ready and willing to help. Very good customer service. More

by sbrown1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Letson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Mamoor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words about our team at Frisco Chrysler Dodge Jeep Ram. Enjoy your day!

May 19, 2025

Overall a good experience. Lots of addons and upgrades being thrown at you so it's hard to keep things accurate More

by Chefkylejones
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Riley
May 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Our team is continuously working to improve the buying process at Frisco Chrysler Dodge Jeep Ram and will keep what you've shared in mind. If you have more questions, feel free to reach out anytime.

May 19, 2025

Very nice and welcoming environment everyone is happy to assist every customer. Also very accurate with time management More

by xitflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram. Wishing you all the best.

May 18, 2025

Davis Pham is the best. Every time I go and get my jeep serviced he provides stellar service. Always goes above and beyond. Recommend him to anyone that goes and needs their More

by rickyduran3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recommending our team when visiting Frisco Chrysler Dodge Jeep Ram. We appreciate your support and wish you safe travels with your Jeep.

May 18, 2025

Very good! That's enough! But you're doing great, thanks for your service. Jesus, you have to change your survey! I said enough! More

by zomorodi5071
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Foltz
May 18, 2025

Great people, and easy and fast experience Made my whole family feel welcomed, the service was amazing More

by perezr0
Recommend Dealer
Yes
Employees Worked With
Aaron
May 18, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your feedback about the service at Frisco Chrysler Dodge Jeep Ram. We're glad to hear you felt welcomed and had a good experience with us.

May 18, 2025

Great service and treatment by Hunter, my service writer. Finished everything on time as promised, too! More

by tom.myers.frisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We’re happy to hear you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for your feedback.

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