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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,622 Reviews

1,622 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 30, 2025

Brian was very helpful and communicated how long the service would take and kept me updated. More

by CHGOLDEN1
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Foltz
Apr 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team could assist you with great communication during your service at Frisco Chrysler Dodge Jeep Ram. Take care and happy driving.

April 30, 2025

Davis, always awesome — don’t know what we’d do without him! He always provides such great service with perfect communication and understanding of the situation, always going above and beyond! More

by Kblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

April 30, 2025

Jon went above and beyond to get my vehicle repaired and serviced in time. He was in constant communication, and made sure we were well taken care of. More

by ekwright76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We’re glad to hear our team provided you with exceptional service. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

April 30, 2025

Took advantage of a deal they were offering on synthetic oil changes. Daphne was very helpful and kept me informed. Every staff member I encountered was friendly. Would recommend. More

by 17JKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. We're glad our team could assist with your oil change and provide helpful service. We appreciate your recommendation.

April 29, 2025

Frustrating and Disappointing Experience Buying the vehicle was the easiest part — everything after that was a hassle. Our salesman stopped answering phone calls and text messages Monday morning, despi More

by sara.b.eppler
Service Time
Recommend Dealer
No
Employees Worked With
Aaron Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

I think John Moen is awesome, he does a great job. My issue is with the dealership. I bought my vehicle there, got a blowout and invoked my service program on towing. What they dont tell you is tow More

by DAVID.RUIZ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience. Our team would like to address the issues you faced with the towing service and wheel lock, so please reach out directly. We appreciate your kind words about our staff and are committed to resolving your concerns at Frisco Chrysler Dodge Jeep Ram.

April 29, 2025

My visit with the service department was awesome. The took care of all my needs. More

by Frozen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service department. We're glad we could help take care of all your needs at Frisco Chrysler Dodge Jeep Ram.

April 29, 2025

Daphne was so sweet and genuine. She helped in every war she could, remained professional and made my experience so enjoyable. I can't wait to work with her in the future More

by WINNWES0924
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daphne Benedict
Apr 29, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased our team made your experience enjoyable at Frisco Chrysler Dodge Jeep Ram. Wishing you all the best, and thank you for sharing your thoughts.

April 29, 2025

Our go to dealership. Fair and honest sales people who seem to care about the customer. More

by smudude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about Frisco Chrysler Dodge Jeep Ram. It's great to know that our team continues to meet your expectations.

April 28, 2025

My experience with the dealership was wonderful - the problem I have is all of these fellow up text to rate you. People don't want this they will let you know if there's an issue ghee's More

by kay.barker
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Foltz
Apr 28, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We'll take it into account and work on improving our communication strategy. We appreciate your business with Frisco Chrysler Dodge Jeep Ram.

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